Denon AVR-3313 Manual - Audio Products Australia

Symptom Cause/Solution Page
When the HDMI
ZONE2 function is
used, Dolby TrueHD/
DTS HD Master
Audio/Dolby Digital/
DTS cannot be
played back in MAIN
ZONE.
• Make sure that “HDMI Audio Out” in the menu is set to “AVR”.
When a same input source is selected for MAIN ZONE and
ZONE2, set the ZONE2 ON/OFF button to “OFF”, or change the
input source for ZONE2 to an input source that is different from
the one for MAIN ZONE.
120
When the HDMI
ZONE2 function is
used, no video or
audio is output to TV
in ZONE2.
When playing back
the input device just
to use the HDMI
ZONE2 function, the
TV used for MAIN
ZONE is turned on.
• Make sure that the power is on for ZONE2.
• Check the input source for ZONE2.
• Check the output settings (resolution/audio format) for the input
device.
• “HDMI Control” in the menu is set to “On”. When using the
HDMI ZONE2 function, set “HDMI Control” in the menu to “Off”.
105
105
–
95, 121
GVideoH
Symptom Cause/Solution Page
No picture appears. • Check the connection between the video output terminal of this
unit and the input terminal of the TV.
• Match the input settings to the input terminal of the TV connected
to this unit.
10, 15
–
GAudioH
Symptom Cause/Solution Page
Audio is not output. • Check the connections for all devices.
10, 11, 15, 16,
17, 18, 19, 20,
21,22, 23, 24,
25, 27
The volume does not
increase.
No sound is
produced from
surround speaker.
No sound is
produced from
surround back
speaker.
No sound is
produced from front
height speaker.
No sound is
produced from front
wide speaker.
• Check the speaker connections and configurations.
• Check whether the audio device power is turned on.
• Adjust the master volume.
• Cancel the mute mode.
• Check the connection with the playback device and select the
proper input source.
• Match the input mode and the terminal assigned to be the digital
input terminal.
• Disconnect the headphones. No sound is output from the speakers
or the PRE OUT connectors when headphones are connected.
• The maximum volume is set too low. Set the maximum volume
using “Limit”on the menu.
• Power for external devices connected to the output connectors
of the unit may not be turned on. Check the power of connected
external devices.
• Check if the surround speakers are connected to the SURROUND
terminals.
• Check if “Assign Mode” is set appropriately in order to output
audio from the surround back speakers.
• Set “Speaker Config.” – “Surr. Back” on the menu to something
other than “None”.
• Set the sound mode to something other than “STEREO” and
“VIRTUAL”.
• Set “Speaker Config.” – “Front Height” on the menu to something
other than “None”.
• Set “Speaker Config.” – “Front Wide” on the menu to something
other than “None”.
85, 86, 87, 88,
89, 90, 91
–
37, 105
37, 105
36, 105
127
154
116
–
–
130
131
75
131
131
172