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SaHF DMBC Volume 1 Edition 1.1.pdf - Shaping a healthier future

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No. Standard Adapted from source<br />

15<br />

(where the service accepts children),<br />

including:<br />

Basic life support;<br />

Recognition of serious illness and injury;<br />

Pain assessment;<br />

Identification of vulnerable patients<br />

At anytime the service is open at least one<br />

registered healthcare practitioner is to be<br />

trained and competent in intermediate life<br />

support and paediatric intermediate life<br />

support, where the service accepts<br />

children.<br />

All registered healthcare practitioners<br />

working in urgent care services to have<br />

direct access referral to specialist on-call<br />

services when necessary, and the right to<br />

refer those patients who they see within<br />

their scope of practice.<br />

requirements for units which see the less<br />

seriously ill or injured<br />

RCPCH (2012) Standards for children and<br />

young people in emergency care settings<br />

Healthcare for London (2010) A service delivery<br />

model for urgent care centres<br />

The College of Emergency Medicine (2009)<br />

Unscheduled care facilities: minimum<br />

requirements for units which see the less<br />

seriously ill or injured<br />

Supporting information:<br />

[DN: Should examples of referrals to specialist services being included - include mental health,<br />

maternity services, elderly and dementia care, allied health professionals, social and voluntary<br />

services, general dental services, pharmacy services, and community nursing.]<br />

Patients requiring referrals for routine outpatient appointments are to be discharged back to their<br />

GP.<br />

Figure 7.13: <strong>Shaping</strong> a <strong>healthier</strong> <strong>future</strong> urgent care centre standards, supporting services<br />

No. Standard Adapted from source<br />

16<br />

Urgent care services to have arrangements<br />

in place for staff to access support and<br />

advice from experienced doctors (ST4 and<br />

above or equivalent) in both adult and<br />

paediatric emergency medicine or other<br />

specialties without necessarily requiring<br />

patients to be transferred to an emergency<br />

department or other service.<br />

Healthcare for London (2010) A service delivery<br />

model for urgent care centres<br />

Supporting information:<br />

Where possible advice from adult and paediatric emergency medicine is to be given from the partner<br />

emergency department.<br />

Arrangements are to be in place to access specialist advice from other speciality teams required.<br />

Access to support and advice could refer to telephone and or remote access to digital images and x-<br />

rays.<br />

Where specialist input has been sought, clinical responsibility for the patient remains with the urgent<br />

care service clinician.<br />

Equivalent to ST4 is a career grade doctor (staff doctor, speciality doctor, associate specialist or<br />

other non-training grade doctor), with clinical competencies at least equivalent to a trainee at ST4<br />

level.<br />

17<br />

Single call access for mental health<br />

referrals to be available during hours the<br />

urgent care service is open, with a<br />

maximum response time of 30 minutes.<br />

2011 Adult emergency services standards<br />

Developed by the paediatric clinical expert<br />

panel<br />

RCPCH (2012) Standards for children and<br />

young people in emergency care settings<br />

Supporting information:<br />

Including access for children and adolescent mental health (CAMHS) (or adult mental health<br />

7a. Clinical vision, standards and service models 110

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