SaHF DMBC Volume 1 Edition 1.1.pdf - Shaping a healthier future

Ensure consistency of communications between commissioners and providers, as
part of managing internal communications
Ensure consistent clinical engagement through regular dialogue between programme
Medical Directors and provider/borough clinicians
Be proactive in identifying existing stakeholder events and meetings to tap into to
increase programme awareness and relationship with stakeholders
Work collaboratively with the media to ensure access to accurate information for the
public.
3.5.3 Identification of stakeholders
The programme conducted a robust process that identified a wide range of stakeholders
who should be involved in the development of proposals to change the way NHS services
are delivered. To identify all the stakeholders, we considered how we could capture the full
range of opinions in the development process and how we could incorporate different
experiences and learning from similar programmes.
As part of the identification and prioritisation process, the programme developed:
Stakeholder groupings through an intensive stakeholder workshop
A stakeholder analysis showing key groups of stakeholders
A stakeholder prioritisation grid in which stakeholder groups were assessed with
respect to specific concerns about the programme and prioritised to ensure those
concerns are being discussed, understood and met
A stakeholder diary in which all external meetings with stakeholders were logged and
communication tracked regularly
A meetings calendar in which all relevant stakeholder meetings were logged to
ensure engagement with key stakeholders groups such that meetings were well
attended and prepared for.
Figure 3.4 provides a summary of the different stakeholder groups that were identified and
the table in Figure 3.5 shows the purpose of engagement with each of the six groups.
3. Introduction to Shaping a healthier future and purpose of document 21