State Mission Mode Project e-district - Department of Electronics and ...

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Study Report on Assessment of the Model e-districts Major areas covered in DC*Suite are as under: • Workflow based File Management • License Information • Natural Calamity Management • Public Grievances • Revenue Recovery Management • Pay roll & Personnel Management • Land Management • Inventory Management • Financial Management • Certificates • Pension Schemes • Court Case Management • Housing • Assets Management • Natural Resource Management • Elections and Electoral Analysis • Law and Order • National Security • Development works • Public Information Portals and District Portals In addition there will be add-on optional modules for Knowledge Management, District portals etc. Public Access, Transparent Administration and Service Delivery are the key features of the project and these services will be made using District Portals as web services. Basic Services: • 24*7*365 availability with disaster recovery at Collector’s Camp office • Acknowledgements of letters, e-mails, fax. • Help Desk • Intranet for employees • News, Notice Board • E-mail, Messaging • Chat, Forum, Gallery 108
Study Report on Assessment of the Model e-districts • Reference, Health Corner • Government Order (GO) Search System Feature: The ‘Tapal’ received in Collector office reaches the concerned seat / employee. The employee has the option to scan the document and create a new file or append the same to an existing file. Inputs to DC* Suite can be scanned document, photographs, email and even voice message. All these become a document in the workflow. The document then travels in the defined workflow as per hierarchy and procedures. Information is appended at every level and facility is provided for writing notes. The electronic file reaches the deciding authority and travels back. The action is taken as per the decision. There are about 11 – 12 modules available in DC* Suite which are build around the Workflow for carrying out different tasks. A total of 20 modules have been planned. File Mo ve me nt Pac kag e The services are delivered to citizen through • District Administration Counters • IVRS • SMS Revenue Recovery Arms License Public Grievances Natural Calamity … Application Packages 109
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State Mission Mode Project e-district - Department of Electronics and ...

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