State Mission Mode Project e-district - Department of Electronics and ...

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Study Report on Assessment of the Model e-districts • All the Officials of the Taluks have been trained in the usage of the Computer Applications and troubleshooting network problems The district has 10 Blocks, which are computerized with few services being provided online. • Hardware and Software have been installed in all the blocks • Block Automation Application and RAPID is being used in all the Blocks • The District Collectorate is under Local Area Network and for high speed networking between the various offices; Wireless LAN towers/Microwave radios have been created. 2. Project Achievements The key achievements and benefirs to the citizens and the district officials due to the pilot e- district in Thiruvarur are summarized below: • The entire land record transactions have been moved from manual register to online mode. Citizens could have their land purchases recorded in the Taluk and village land record registers just by paying Rs.20. Agriculturists could get the cultivation and harvest certificates (Adangal extract) within minutes just by parting with Rs.20. Other land record extracts were made available to the citizens at a cost of Rs.10 in all the Taluk office counters. • The entire Public grievance redressal mechanism was made online. Each petitioner was given a computer generated acknowledgement online and action taken report was sent within two weeks. Almost 3000 grievance petitions were received and disposed within two weeks. Service levels were defined for different departments for receiving reply to the grievances • The OAP beneficiaries who were hitherto getting the money orders after a delay of one month started getting the Money orders on the 2nd or 3rd of every month. • A citizen can get a birth or death certificate within 10 minutes as the entire data is maintained online(1997-2001) • Delay in disposal of Distress Relief Scheme and Accident Relief Scheme was removed with the entire sanction procedure and fund disbursement procedure being online with apprpriate checks and balances. • Before the pilot e-district implementation the pre and Post Matric students were getting Scholarship between February and April. After the introduction of e-governance package in Collectorate scholarship section, the task could be accomplished within one week after receipt of fund allocation from Government. That means, the students could get the Scholarship assistance well before August every year. 52
Study Report on Assessment of the Model e-districts • Rural Development: The family oriented rural development schemes which concentrated the poor among the villages and the SC/ST people had no transparent elements. This had resulted in delay in processing. The Indira Awaas Yojana (IAY) which offers free grant for construction of rural house had been fully automated, right from the receipt of application stage. Similarly, the credit cum subsidy scheme aimed at providing self employment opportunity to the rural masses was fully automated at the DRDA and Block level with vertical linkages. In addition to the above, the entire scheme and financial accounting areas of rural development department were fully automated. • The Revenue officers before the implementation used to work for nearly two months during the beginning of every calendar year due to preparation of Jamabanthi (annual audit of village accounts) accounts. The Jamabanthi accounts are comprehensive accounts that require a minimum of 40 days to prepare the same. After computerization the system generates all the Jamabanthi accounts within 2-3 minutes thus saving hundreds of man months. 3. Services Provided- key Functionalities The list of initiatives for computerizing various citizen-centric services and support departments, as part of Thiruvarur being an e-District is detailed out in this section. All these initiatives were taken between the year 1999 and 2001. Module1: Land Records Application Computerization of Land records and administration of land records has been done for the following sub-services covering: • A-Register correction • Chitta correction • Patta transfer – simple • Patta transfer – involving sub-division • Patta transfer – adding or deleting names • Maintenance of Patta transfer register • Change of classification of land • Land transfer The following sub-services are inbuilt into the application however are not being used. • House site assignment • Land assignment administration • Land alienation procedure 53
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