State Mission Mode Project e-district - Department of Electronics and ...

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Study Report on Assessment of the Model e-districts Module 6: Office Manager This is a one-stop solution for managing the establishment related activities in the Government offices. Most of the offices in the district like Taluk offices block level offices and Revenue divisional offices are using this software. The modules under the systems are: • Payroll processing • Leave maintenance • Loans and advances disbursal • Monitoring of recovery of loans The reports that are generated through this software are: • Payroll and treasury schedules • Master and installation reports • Increments certificate, order copies and increment register • Individual Payslip This feature is inbuilt into the application however currently not in use in the district In addition to the above, some more Applications were developed as part of e-District initiative but not being used at present due to lack of software personnel for the maintenance of software. • Block level services: This software was to be used for entire accounting of the Block Development office for monitoring all schemes undertaken by the Blocks • Town Panchayat level services: This software was aimed to have features related to preparation of demand for effecting tax collections such as property tax, professional tax etc., water tax collection, stock maintenance, staff salary, bank account maintenance and other payments like work payments, funeral payments etc. • Estimator 2000: This software enables preparation of road estimates, building estimates, estimated for bridges etc. • Police Station related services: A package was developed for computerization of the Police stations covering General diary, Roll call, Duty allocations, FIR, Arrest card and memo, Prisoners search, Sentry relief, Village roaster, History sheet and Criminal Master 4. Implementation Strategy 4.1 Project Team The entire technical and functional areas of Thiruvarur e-governance initiative were headed by the District Collector Mr.C.Umashankar and well supported by the Project Officer, PA ( General), PA ( Development) and Chairmen of respective Panchayat Unions. The district had set up software 56
Study Report on Assessment of the Model e-districts development centre in the District Collector’s office, employing over 30 software professionals in the Project team for the development of e-governance application software packages. The pilot-e-district rolled out over 20 e-governance software packages comprising of various areas of citizen interface with the government. The major beneficiaries were agriculturists, land owners, students, widows, agricultural labourers above 65 years of age, schools, local body population, rural population, below poverty line people benefiting from social welfare schemes such as marriage assistance scheme, pregnant women assistance scheme etc. 4.2 Phased Implementation Strategy The implementation strategy for the Pilot e-district was based on the citizen’s requirements. The project had a phased Implementation. The first two application software packages was introduced within 90 days of commencing the e-district project were the Grievances handling software and National Old Age pension software. These packages had been commissioned in the Collectorate and all 7 Taluk offices on the 16th May 1999. Earlier OAP section in the Taluk offices was the neglected area in Taluk administration. This wing was in charge of serving the citizens in distress such as agriculture labourers who had crossed 65 years of age and have lost the ability to do labour anymore, widows, physically challenged persons, deserted house wives etc. The beneficiaries under the OAP scheme get a life long pension of Rs.200 per month. The problems faced by this segment of citizens were two fold. Firstly, the application processing took as long as one year or more. Secondly, the selected beneficiaries got their monthly pension through money orders very late, usually next month. With the introduction of process based automation software for handling all the OAP schemes on 16th May 1999, the entire district migrated to paperless stage with regard to OAP schemes. The paper based registers were done away with. All the transactions were routed through the online procedure. The money orders were generated by the system instead of manually being written. The turnaround took place in less than 9 months. Due to the no backlog of work, whenever the visitors from outside wanted to see the OAP software functioning, the district administration had to send out an alert to the Taluks to keep at least some work pending so that the visiting team could see the online functioning. This was followed by the other difficult areas such as land record administration online, DRDA online and Block offices online. 4.3 In-house Software development centres Part of the Collectorate building was converted into a software development wing. Four software development centres were set up in the Collectorate building and 32 programmers were recruited 57
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