State Mission Mode Project e-district - Department of Electronics and ...

More documents

Recommendations

Info

Study Report on Assessment of the Model e-districts Annexure IV: Assessment of the Gandhinagar District 1. Project Background Gandhinagar is the smallest district in Gujarat State with a population of 1,334,731 as per the census of 2001. There are four Taluks / Tehsils in this district. The empanelled Consultants visited Gandhinagar district on 4 & 5th of April 2007. Initially the Consultants interacted with the Deputy Collector Mr. Saiyad and Jan Sewa Kendra Service Provider Mr. Haren Shash. The Jan Sewa Kendra (Gandhinagar) is the front end of the e-district. The initiative of Jan Sewa Kendra is aimed for bringing efficient e-Governance at the District level, while introducing the transition from traditional governance towards paperless, place-independent governance services in planned manner. The initial implementation of the project was in the G2C arena and implemented at Gandhinagar, which is the Gujarat state capital, at the initiative of the District Collector. All Taluks in the district are linked to a common data pool, through the state wide area network (SWAN). The Jan Sewa Kendra’s at District and respective taluks offer over 95 types of services to citizens. Around 400 transactions / cases are processed per day from these Kendras . The District Collector Smt. Sonal Mishra, launched this project to offer various types of Services to people in a transparent, efficient, quick, fair and economical manner, leveraging Information & Communication Technology (ICT) application. This project was initiated with the concept of Public-Private-Partnership (PPP) in infrastructure and operations. The objective of the project was: • To offer government-to-citizen (G2C) services of the issues covered under the Citizens’ Charter. • To extend these services to cover other issues concerning health, education, agriculture, animal husbandry, etc. • To bring governance to the door-steps of people in remote places by way of online services offered through distributed service outlets. 88
Study Report on Assessment of the Model e-districts • To maintain a central data record updated and used by all the departments at the district level. This includes the Revenue department, Panchyati, Election Department the Department of Civil Supplies, the Police Department, Electricity companies, etc. • To create and implement a workflow management system at the back end. • To re-engineer work processes to increase speed and convenience helping citizens as well as officers. • To minimize the use of papers with the help of online processing and transmission of the output to respective agencies. • Faster, Efficient and Transparent services to the public. • Error-free maintenance of records using the latest technologies for easy storage and retrieval. • Involvement of all stakeholders including citizens, government officers, as well as the technology providers for continuous upgrade of the facilities, processes and quality of services The first phase of the project was to render G2C services of over 95 services including all the services stated under the Citizens’ charter. The second phase which is under process and is focused on (a) the expansion of the citizen- oriented activities to B2C and C2C areas as well as (b) the introduction of G2G facilities (incl. tracking of work in process) for efficient administration. The third phase is to address citizen services in the areas of health, education, agriculture, etc. In this manner a comprehensive and single e-district solution is envisioned at Gandhinagar. The proposal for creating and establishing the Jan Sewa Kendra was prepared in January 2006 on the guidelines of the General Administration Department of the Gujarat State. Further, the State Government approved the proposal and sanctioned Rupees Nine lacs. Citizens and Organizations contributed Rupees Twenty Six lacs additionally for this project. So the total project funding of Rupees Thirty five lacs, was organized initially to establish Jan Sewa Kendra at the district headquarters in September 2006. The criterias for the selection of the suitable vendor for establishing the Jan Sewa Kendra were technology, creativity, manpower availability and experience. M/S Peach Computers was selected as the software and service vendor for Jan Sewa Kendra. M/s Peach Computers was required to develop the software, provide necessary hardware and operate & maintain the Kendra’s at 89
Page 1 and 2:
Study Report on Assessment of the M
Page 3 and 4:
Page 5 and 6:
Page 7 and 8:
Page 9 and 10:
Page 11 and 12:
Page 13 and 14:
Page 15 and 16:
Page 17 and 18:
Page 19 and 20:
Page 21 and 22:
Page 23 and 24:
Page 25 and 26:
Page 27 and 28:
Page 29 and 30:
Page 31 and 32:
Page 33 and 34:
Page 35 and 36:
Page 37 and 38: Study Report on Assessment of the M
Page 87: Study Report on Assessment of the M
Page 117: Study Report on Assessment of the M
show all

State Mission Mode Project e-district - Department of Electronics and ...

Create successful ePaper yourself

Delete template?

Save as template?