State Mission Mode Project e-district - Department of Electronics and ...
State Mission Mode Project e-district - Department of Electronics and ...
State Mission Mode Project e-district - Department of Electronics and ...
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Study Report on Assessment <strong>of</strong> the <strong>Mode</strong>l e-<strong>district</strong>s<br />
• Incremental database <strong>of</strong> citizen • Effective grievance (West Godavari)<br />
details based on service requests. redresssal module ( • Huge volume <strong>of</strong><br />
(G<strong>and</strong>hinagar) Palakkad <strong>and</strong> Thiruvarur) data digitization<br />
• Online status tracking through IVRS,<br />
was done<br />
SMS, Internet (G<strong>and</strong>hinagar)<br />
Revenue court<br />
• Bar coding to help in progress<br />
cases<br />
tracking, audit <strong>and</strong> escalation<br />
(Ahmedabad)<br />
(G<strong>and</strong>hinagar)<br />
An indicative architecture <strong>of</strong> the e-<strong>district</strong> application is presented in the figure below. A<br />
citizen can access the e-<strong>district</strong> services either through the portal or through the citizen<br />
service centres. The citizen service centres are connected to the e-<strong>district</strong> application hosted<br />
at the <strong>district</strong> level through state wide area network or through alternate connectivity (if SWAN<br />
has not been established).<br />
Citizens<br />
Access Points<br />
Common Service<br />
Centres<br />
Online<br />
SWAN<br />
Internet<br />
E-District<br />
Application<br />
Front end<br />
Public Grievance Redressal –<br />
RTI services<br />
Electricity Bills Payment<br />
Middleware<br />
Back-end Digitization <strong>and</strong> delivery<br />
Issue <strong>of</strong> Certificates<br />
Social Welfare services such as Old age<br />
pension<br />
Revenue Court<br />
Government dues <strong>and</strong> recovery –<br />
Revenue recovery<br />
Issue <strong>of</strong> Ration card<br />
St<strong>and</strong>ard e-Office System<br />
Monitoring <strong>of</strong> the schemes<br />
The different components <strong>of</strong> the e-<strong>district</strong> architecture include:<br />
Government Gateway<br />
Health<br />
Transport<br />
Agriculture<br />
<strong>State</strong> Data<br />
Center<br />
Other <strong>Department</strong> Applications<br />
Registration<br />
L<strong>and</strong><br />
Records<br />
Police<br />
Rural<br />
Development<br />
• e-<strong>district</strong> application: It will be hosted at the <strong>district</strong> level <strong>and</strong> should be web-enabled.<br />
The application may be developed by NIC or outsourced vendor. The constraints for<br />
statewide rollout <strong>of</strong> the application need to be considered during the selection <strong>of</strong> the<br />
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