State Mission Mode Project e-district - Department of Electronics and ...

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Study Report on Assessment of the Model e-districts Connectivity 98
Study Report on Assessment of the Model e-districts Software The “Jan Setu” software for the Gandhinagar Collectorate was developed by M/s Peach Computers, Gandhinagar. The software supports handling of all the issues, offers flexibility to add new issues, supports the Jan Sewa Kendra website and allows online status monitoring, online issue of forms, feedback, etc. The software manages one single database for the entire district and maintains 24-hour connectivity with Taluks. The features of auto-SMS, auto-email, SMS query, IVRS, barcode support, Biometric fingerprint identification, token-based priority management, etc. are built in to the software. Inward and Outward Registry and barcode ID for every case is also an important feature offered by the software. Microsoft is the main technology platform from Networking to the User Interface. The system is developed on a Windows networking platform, with database in SQL Server. The software was developed in ASP.NET and VB.NET. • Upgrade of Technology and Services The technology and service provider, M/s Peach Computers, demonstrated the upgrade version of the software-hardware which was under trial. The upgrade version offers the following additional features: • Distributed service provider outlets (Franchises) at remote locations, connected by the Internet to the central server • Online Submission of applications permitting applications by self • Re-use of Image or paper copies of documents through central archives • Direct e-Transmission of Certificates to agencies at the request of the applicants • Parallel Processing of a case by different officers • Expanded activities to track the service delivery aspects for health, education, agriculture, etc. related issues • Flexible and user-definable G2C, B2C and C2C issues • Use of biometrics for attendance of officers and field workers Data and Digitization Departments such as land records, election, relief schemes, Ration Cards had their own data records. The Jan Sewa Kendra plans to digitize and integrate this data. They propose to integrate this data in version 2 of their application by keeping scanned copies in the server. Presently they are not maintaining any physical or digital copies. The database they are creating has got no legal sanctity; it is a database for internal use for returning applicants. 99
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State Mission Mode Project e-district - Department of Electronics and ...

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