State Mission Mode Project e-district - Department of Electronics and ...

More documents

Recommendations

Info

Study Report on Assessment of the Model e-districts 4. The software for Jan Sewa Kendra has been developed by the private company, M/s Microtech Systems. It provides for easy retrieval of various forms from the website, online tracking of applications by the citizen, online grievance registration, online monitoring by the Collectorate Officials etc. The software is bilingual with all the forms and fields in Gujarati and option for certain fields like Name, Father’s name to be filled in English. 5. Connectivity – Gujarat is one of the first states in establishing SWAN in as early as 2001. GSWAN Connectivity is established up to Taluka level, which has enabled NIC to take the services of Jan Sewa Kendra up to Taluka level. In the Ahmedabad district Collectorate, a LAN with approx 80 nodes has been established and is connected to GSWAN. This enables the data aggregation and data exchange between Talukas and district office. Apart from the Jan Sewa Kendra, Ahmedabad district has implemented following e- governance initiatives from Phase II and Phase III so far: 6. Non Agriculture Use Permission Cases – Backend Process – Ahmedabad district is one of the pioneering district in terms of achieving 100% computerization of land records as well as mutation records of the same being updated on a regular basis. It further has undertaken digitization of sub registrar’s data till 1994. It has online Record of Rights for the land at all Talukas which include 7X12 (Area), Form 8 (Details of owner) and Form 6 (Transactions on the land). Ahmedabad being the largest industrial city of Gujarat, it has a large demand for conversion of agriculture land to commercial and residential. The old system involved three departments’ clearances to grant NA permission, it used to take 2 to 3 years for the permission to come in, and there were a large number of applications pending. Now, a system of parallel processing has been established at NA section, where five copies of the application are taken from the applicant, and it is simultaneously send to the three departments for their NOC. Talati’s, Mamlatdar’s certificates for Record of Rights are also asked for, but these can be accessed online also to take a decision, if need be there. These initiatives have helped the district office to reduce the processing time to 3 to 4 months and it has also resulted in the increased revenue for the state. 7. Inward Registry of Ahmedabad Collectorate is fully computerized. All the incoming dak at the Collectorate is entered in a web based software capturing key information of the applicant, subject involved and the branch responsible for taking action on the application. Each dak is given a unique Tapal number and is traceable by this Tapal number. The average number of dak received daily is about 350 and there are three operators to process these daks, The dak is then sent to the respective branches where it is assigned the appropriate desk by the concerned staff. After processing the dak, the staff then updates the status in the software. The employees can also entered the suo moto dak generated by them for processing of received applications. To assess the work done by an employee, Online Worksheet can taken by each branch. This software enables monitoring of workload 72
Study Report on Assessment of the Model e-districts as well as the work done at each branch/desk by Collectorate officials and results in timely action on these tapal (Dak). The software is capable of generating various reports like date wise outstanding tapals, overdue tapals, subject wise outstanding tapals, desk/branch wise outstanding tapals etc. 8. Appeal Cases of Collectorate at Ahmedabad are fully computerized. This software is developed by NIC district office and is in use since 2000. It maintains the details of about 1850 cases, a. Appellant details b. Second party’s details c. Subject d. Lower courts e. Appellant’s lawyer details f. next date of hearing. Apart from this information, this software can also issue various notices, reminders, take care of caveat entry since 2000. This software provides for generation of Collector’s order in a day’s time, which earlier used to take a week’s time. This software also provides copy of the order of all the cases handled by this software at a click, which otherwise would be retrieved from the physical files stored in record room, which results in easy retrieval and access to previous cases. Previous year cases which are still pending in higher courts, are also entered in the software. Printout of the order of the Appeal Case is available at Jan Sewa Kendra at Rs. 5/- per page. Status of the cases can also be enquired in Jan Sewa Kendra. 9. Record room – All the files handled by the Collectorate are stored in the record room. There is a legal requirement to maintain different files for different durations. The Ahmedabad Collectorate provides for small storage spaces at the branch level and all the old files are stored centrally in the record branch. The record room has compactors to preserve space, to provide a very good storage and systemic retrieval of records. All the records in Record Branch are entered on the computer for easy search. These files are searchable on a number of parameters like applicant’s name, Section, case number etc. and the software gives out the exact rack number of the file in compactor system. 73
Page 1 and 2:
Study Report on Assessment of the M
Page 3 and 4:
Page 5 and 6:
Page 7 and 8:
Page 9 and 10:
Page 11 and 12:
Page 13 and 14:
Page 15 and 16:
Page 17 and 18:
Page 19 and 20:
Page 21 and 22: Study Report on Assessment of the M
Page 71: Study Report on Assessment of the M
Page 117: Study Report on Assessment of the M
show all

State Mission Mode Project e-district - Department of Electronics and ...

Create successful ePaper yourself

Delete template?

Save as template?