State Mission Mode Project e-district - Department of Electronics and ...

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Study Report on Assessment of the Model e-districts • establishment of criteria for selection of citizen services (with a view to consolidating the set of services that need to be scoped into the e-District project) • segregation of data driven services and workflow driven services and their feasibility in e-district project • understanding of interfaces between district administration and line departments at district level in terms of authority, facilitation and control • understanding of challenges related to process reengineering and change management • establishment of a shared and uniform vision for implementation of pilot e- districts by the consultants in different states • identification of best practices and critical success factors with each of the model districts, including the potential for re-use of solution components or their design • Identification of the key challenges/mitigation strategies which will help in timely completion of the projects This document is also expected to serve as a ready reference for the States, enabling institutions, empanelled consultants and associated agencies who will be involved in the design, implementation and operation of the e-District project, including the Pilot stage. 6
Study Report on Assessment of the Model e-districts I.3 Limitations of the Study Limitations of our study were: • No reference model was available for the study. • The information provided by the key personnel has not been validated either through observation or verification with other independent sources. • In most of the model districts the original project champions were no longer available for interaction. I.4 Structure of the Report This report consists of two main parts. The first part is a consolidated report on the assessment of the model districts that has been prepared jointly by the empanelled consultants. The second part consists of detailed individual reports of the model districts. The main report also contains the summary findings of all the model districts taken up during the study, with key learnings, issues and challenges and best practices. We have also presented an evolving model and recommendations for pilot e District in the main report. 7
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State Mission Mode Project e-district - Department of Electronics and ...

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