MonitorMagic - Tools4Ever.com

MonitorMagic
If there are many error message generated by the MonitorMagic service, you might want to save
all these messages in a file and send the file to the support department of Tools4ever or your
MonitorMagic reseller. To do so, select menu option, Log, Save as and specify the name of the
file. Press Save to save the file.
If there are no MonitorMagic service messages in the log file, the service is probably not started.
In this case there might be something wrong with the service installation files, the service registry
configuration, the service user account, or a more generic computer problem.
The following sections describe other procedures you can use to check the MonitorMagic service:
Checking the service status (Windows NT 4.0)
Checking the service status (Windows 2000)
Checking the service registry configuration (Windows NT 4.0, Windows 2000)
Checking the service files (Windows NT 4.0, Windows 2000)
See also:
Installing the MonitorMagic service
Checking the service registry configuration (Windows NT 4.0, Windows
2000)
If for some reason the MonitorMagic service installation failed, or the service cannot be started,
you can check the registry of the computer on which the MonitorMagic service is installed. Note
that the registry is a secure area of the computer. You should never change, create or
update settings in the registry directly unless you are completely sure about what you are
doing. Changing the registry may lead to unpredictable results and severe problems. If
you only read the registry settings, no problems will occur. By examining the registry, you
can convince yourself that the MonitorMagic service is actually installed, and you can find the
location of the MonitorMagic service files.
To startup the registry editor you need to be logged on as an administrator. Select menu option
Start, Run. Enter the command regedit and press the OK button. If the MonitorMagic service is
installed on a remote machine, connect to the registry of the remote machine: select menu option
Registry, Connect Network Registry and enter the name of the remote computer and press OK.
If you are not able to access the registry or parts of the registry on the remote computer you are
probably best off by running the registry editor on the remote machine.
The MonitorMagic service has two locations in the registry. The first is where installed services
and processes configuration information is stored. These registry locations are controlled by
Windows NT/2000. The other registry location is used only by the MonitorMagic service. At this
location, the MonitorMagic service stores its own configuration information settings. To check
these settings, see MonitorMagic service registry settings.
To check if the service installation registry entries are properly installed, find the registry entry
[COMPUTER]\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services. The window
should look like the next figure:
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