RFP VOL-I.pdf - National Crime Records Bureau

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CCTNS Functional & Technical SpecificationsThe SI shall perform the impact assessment, in light of new system, to identify the changes tothe current functioning, organization structure, roles & responsibilities, current capacities(training to the existing resources or deployment of additional resources) etc. In this context,the SI is required to perform a baseline assessment of the communication requirements ofvarious stakeholders to understand what stakeholders currently know about the initiative;what they need and want to know; how they prefer to receive information about the project.The SI shall steer the communication efforts, for both internal & external stakeholders, forthe project andState will provide necessary support and guidance to SI for the same.A detailed study needs to be carried out to understand the impact on each of the stakeholderand the influence that they can exercise on their respective areas of control, for makingCCTNS successful. System Integrator (SI) shall ensure that the all stakeholders are aligned tothe program and their concerns are documented and addressed. This activity would ensurethat the Communications and Awareness Plan is in sync with the overall project's deploymentschedule and to develop and deliver effective stakeholder interventions to individualstakeholders and stakeholder groups.The stakeholders are distributed across the State and the SI should ensure that innovative andeffective methods are used to conduct the Stakeholder Management activity which shouldcover the following but is not limited to points mentioned in the table below.The SI would be responsible for the following activities:Sl. Requirements Details FrequencyNo.1 Stakeholder Analysis • SI shall be responsible forinterviewing stakeholders,analyzingdata and recommending actionplanOne time activityGiven the number ofstakeholders, SI willuse innovative waysAssam Police Page 156
CCTNS Functional & Technical Specifications2 DevelopStakeholderEngagementContentOther Requirements:to address concerns related to theCCTNS project.• Finalize questions tounderstandstakeholder concerns, whatsuccessmeans for them, influence onproject,what is the impact of theprogram onthe stakeholder etc• SI shall be responsible forrefreshingthe stakeholder engagement planinconsultation with the State‘sNodalAgency, whenever the projectscopeor the program implementationtimelines undergo a change.• SI shall develop content –discussionscripts, presentations or videos toexplain the objectives of theprogram,what is in it for them and theirpeople, what the benefits areto interview/interactwith Stakeholdersincluding,Phone/VC/Face toface/Focused Groupetc so as to reducecosts of interaction.Recurring activityover the entireduration of the SI• SI shall cover all the identified stakeholders and stakeholder groups identifiedin all the higher offices, State Headquarters, District Headquarters, SCRB,DCRB and Police Stations.• SI will recommend additional Stakeholder or Stakeholder Groups – Internaland External who need to be covered under this activity.• SI shall also cover the extended teams and should not limit to the directidentified stakeholders• SI shall come up with innovative ways of stakeholder engagement in additionto the video conferencing, one on one meeting and teleconference• SI shall ensure that the stakeholder engagement activity is a continuousAssam Police Page 157
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RFP REF NO.: SCRB/CCTNS/RFP/82-11 D
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CCTNS Functional & Technical Specif
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