RFP VOL-I.pdf - National Crime Records Bureau

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CCTNS Functional & Technical Specifications3 DeliverCommunicationEvents• Prior to implementing the plan, theSI shall obtain the necessary sign-offsfrom State on the CommunicationStrategy & plan and make necessarychanges as recommended by State.• SI shall determine who needs toapprove communications prior todissemination, who is responsible fordistributing the message, and who isresponsible for ensuring that thoseaccountable for specific elements ofthe plan follow through on theirresponsibilities.• SI shall organize the communicationevents or interventions for the targetaudience.• SI shall ensure consistency betweenmessages delivered via differentinterventions, since the engagement ofa key individual stakeholder orstakeholder group is an integratedeffort, aiming at the same objective.Recurring Activity(once a month) overthe entire duration ofthe SIAssam Police Page 164
CCTNS Functional & Technical Specifications4 MeasureEffectivenessof Communicationand Update ChangeManagement Plan• After implementing thecommunications program, SI shallseek feedback on and measure theimpact of the communicationsprogram.• SI shall evaluate the effectiveness ofthe communication by electronic orpaper based survey or focused groupdiscussion and develop an action planto improve the effectiveness ofcommunication• SI shall refresh the ChangeManagement Plan in consultation withState’s Nodal Agency’s ChangeManagement Plan• Through feedback, SI shall assesswhich messages have been deliveredmost clearly; which vehicles are mosteffective; and whether the appropriatetarget audiences have been identified.Based on such assessment, SI shallupdate the communication strategy &plan and shall ensure that objectivesof communication program areensured, which further should lead tosuccessful uptake of system.Once in a Six MonthOther Requirements:• SI shall work with the identified internal change agents (identified from theDistrict and State Mission Teams) for all the Communication and AwarenessProgramsAssam Police Page 165
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RFP REF NO.: SCRB/CCTNS/RFP/82-11 D
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CCTNS Functional & Technical Specif
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