RFP VOL-I.pdf - National Crime Records Bureau

CCTNS Functional & Technical SpecificationsFault Management• Should be able to get fault information in real time and present the same in alarm windowwith description, affected component, time stamp etc.• Should be able to get fault information from heterogeneous devices — routers, switches,servers etc.• Event related to servers should go to a common enterprise event console where a set ofautomated tasks can be defined based on the policy.• Should have ability to correlate events across the entire infrastructure components ofDC/DR.• Should support automatic event correlation in order to reduce events occurring in DC &DR.• Should support advanced filtering to eliminate extraneous data / alarms in Web browser andGUI.• Should be configurable to suppress events for key systems/devices that are down for routinemaintenance or planned outage.• Should be able to monitor on user-defined thresholds for warning/ critical states andescalate events to event console of enterprise management system.• Should provide out of the box root cause analysis with multiple root cause algorithmsinbuilt for root cause analysis.• Should have self-certification capabilities so that it can easily add support for new traps andautomatically generate alarms.• Should provide sufficient reports pertaining to asset and change management, alarms andavailability of critical network resources as well as network response times for critical links.• The tool shall integrate network, server and database performance information and alarmsin a single console and provide a unified reporting interface for network and systemcomponents. The current performance state of the entire network and system infrastructureshall be visible in an integrated console.• Should provide an integrated performance view for all the managed systems and networksalong with the various threshold violations alarms in them. It should be possible to drill-downinto the performance view to execute context specific reports• Should provide the following reports for troubleshooting, diagnosis, analysis and resolutionpurposes: Trend Reports, At-A-Glance Reports, & capacity prediction reportsAssam Police Page 298