RFP VOL-I.pdf - National Crime Records Bureau

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CCTNS Functional & Technical Specifications• Automatic discovery and monitoring of the web application environment • Ability tomonitor applications with a dashboard.• Ability to expose performance of individual SQL statements within problem transactions• Monitoring of third-party applications without any source code change requirements.• Proactive monitoring of all end user transactions; detecting failed transactions;• Storage of historical data is for problem diagnosis, trend analysis etc.• Monitoring of application performance based on transaction type• Ability to identify the potential cause of memory leaks.Reporting• Should able to generate reports on predefined / customized hours.• Should be able to present the reports through web and also generate ―<strong>pdf</strong>‖ / CSV / reports ofthe same.• Should provide user flexibility to create his /or her custom reports on the basis of timeduration, group of elements, custom elements etc.• Should provide information regarding interface utilization and error statistics for physicaland logical links.• Should create historical performance and trend analysis for capacity planning.• Should be capable to send the reports through e-mail to pre-defined user with pre-definedinterval.• Should have capability to exclude the planned-downtimes or downtime outside SLA.• Should be able to generate all sorts of SLA Reports.• Should be able to generate web-based reports, historical data for the systems and networkdevices and Near Real Time reports on the local management console.• Should be able to generate the reports for Server, Application, infrastructure services andNetwork devices in DC/DR environment.Availability Reports• Availability and Uptime – Daily, Weekly, Monthly and Yearly Basis• Trend Report• Custom report• MTBF and MTTR reportsAssam Police Page 302
CCTNS Functional & Technical SpecificationsPerformance Reports• Device Performance – CPU and Memory utilized• Interface errors• Server and Infrastructure service statistics• Trend report based on Historical Information• Custom report• SLA Reporting• Computation of SLA for entire DC/DR Infrastructure• Automated Daily, Weekly, Monthly, Quarterly and Yearly SLA reportsData Collection• For reporting, required RDBMS to be provided with all licenses.• Should have sufficient Storage capacity should to support all reporting data for 5 Years ofDC/DR operation.Integration• Should be able to receive and process SNMP traps from infrastructure components such asrouter, switch, servers etc.• Should be able integrate with Helpdesk system for incidents.• Should be able to send e-mail or Mobile –SMS to pre-defined users for predefined faults.• Should trigger automated actions based on incoming events / traps. These actions can beautomated scripts/batch files.Network Management• The Network Management function must monitor performance across heterogeneousnetworks from one end of the enterprise to the other.• It should proactively analyze problems to improve network performance.• The Network Management function should create a graphical display of all discoveredresources.Assam Police Page 303
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RFP REF NO.: SCRB/CCTNS/RFP/82-11 D
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CCTNS Functional & Technical Specif
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7. SCOPE OF WORK SUMMARY & TIMELINE
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8. SCOPE OF SERVICES DURING IMPLEME
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Indicative Hardware Bill of Materia
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RFP VOL-I.pdf - National Crime Records Bureau

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