RFP VOL-I.pdf - National Crime Records Bureau

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CCTNS Functional & Technical SpecificationsThe proposed helpdesk solution must have a top management dashboard for viewing thehelpdesk KPI in graph & chart formats.The proposed helpdesk solution must support remote management for end-user & allowanalysts to do the desktop sharing for any system located anywhere connected to internet.Remote desktop sharing in helpdesk tool should be out-of-the-box, agent-less & allactivities must be automatically logged into the helpdesk ticket.NOTE: EMS tools deployed shall have the ability to manage the entire IT infrastructureproposed by the SI2. Web Server (Container to execute the presentation logic)• The web server should be capable of supporting clustering.• All components of the web server should be based on standards and selected such as toprovide ease of management and to avoid compatibility issues• All web server components must be maintainable with an ease such that corrective andpreventive maintenance can be performed on the system without affecting the entire workingof system.• All the web server components must be capable of being managed from a remotemanagement station and provide information on performance parameters3. Application Server• Application Server should be fully standards compliant providing support for Web Services,SOAP, WSDL, UDDI, LDAP v3, SSL v3, XML 1.0 and equivalent standards• Provide comprehensive XML support compliant with the W3C XML standards and containthe basic building blocks to XML-enable applications –including reading, manipulating,transforming and viewing XML documents• Support developing, publishing and consuming web services• Support wireless enabled web sites and portals• The application server should be capable of supporting clustering.• All components of the application server should be based on standards and selected such asto provide ease of management and to avoid compatibility issuesAssam Police Page 310
CCTNS Functional & Technical Specifications• All application server components must be maintainable with an ease such that correctiveand preventive maintenance can be performed on the system without affecting the entireworking of system.• All the application server components must be capable of being managed from a remotemanagement station and provide information on performance parameters4. Database• The database should address all the structured and un-structured data storage requirementsof the proposed system• The RDBMS database should have a high tolerance of failure• The underlying database should support 24x7 high availability• The database should provide horizontal scalability, by adding additional servers for thesame database without any downtime• The data scalability and manageability should be integral part functionality of the database.• The database should provide enterprise class web management tools for management andmaintenance of databases even from remote places• The database should support native automated disaster recovery capability without any thirdparty support using cost effective option of automatically synchronizing the transaction logsto disaster site, which in case of fail over the other node provides the availability of all data.This flexibility of log synchronization should be supported from Enterprise to Entry Levelserver edition of the database• The database should be capable to support plug and play data transfer across platforms oroperating systems• The database should be able to support various types of content like Texts, Images, Multimedia,Spatial and XML content natively• The database should ensure data synchronization between database servers on near real-timebasis by capturing messages at the source database, stage messages in a queue, propagatemessages from one queue at the source to another queue at the target and consumingmessages• The database should support both way data synchronization across database servers in oneto-manyand many-to-one situations and automatically detect data conflicts and resolve thesame as per predefined conflict resolution algorithmsAssam Police Page 311
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RFP REF NO.: SCRB/CCTNS/RFP/82-11 D
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CCTNS Functional & Technical Specif
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7. SCOPE OF WORK SUMMARY & TIMELINE
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8. SCOPE OF SERVICES DURING IMPLEME
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Indicative Hardware Bill of Materia
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