3Designing with NevoStudio Pro

Troubleshooting Your Nevo IP Network Configuring Nevo Ecosystems
Checking Set Selected Adapter as Preferred denotes that specific
adapter to be used whenever it is available.
• Consider the placement of the Access Point. Is there any possible source
of noise nearby?
• Do you know of any new external influences on your network (including
neighbors)? Your wireless network state may change even if you didn't
make any changes, but someone else nearby did.
• If your connection with the Access Point was dropped (because you were
out of the range when connecting), you may either allow Nevo S70 to
reconnect (which will take approximately a minute) or reset Nevo S70 .
• You may also want to review the wireless icon on NevoS70 ’s menu bar to
determine the wireless status:
• If no antenna appears, then WiFi was not enabled in the
configuration.
• If the antenna appears, but there is no signal strength present,
either the Access Point is not physically present, or a connection
could not be established.
• If the antenna is shown, and signal strength is shown, but no
animation is shown when trying to send WiFi that would direct
NevoLink to send IR, it means that no NevoLink has been
discovered on the network. Validate proper NevoLink connection
(see “Troubleshooting NevoLink”, below) and initiate another
NevoLink discovery by choosing Settings from the Main Menu,
selecting NevoLink, and tapping Refresh List.
• To prevent your customer from getting a dropped WiFi connection, you
may wish change the Power setting Turn Nevo S70 off to Never and Turn
WiFi off to Never if Nevo S70 will be docked most of the time.
Installer Tip: Turn Nevo S70 off takes precedence over Turn WiFi off. The
most Turn WiFi off can be set for is what Turn Nevo S70 off is set to.
• Review the recommended wireless access point/router settings. Note
that these may be different for different routers.
Type Setting
Version Make sure latest firmware version is installed.
Router Use an 802.11g router to “Mixed” mode.
SSID Set to “broadcast”.
Encryption Set to “WEP” for most installations.
168 NevoStudio Pro Design Guide