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Picture Perfect 4.6 User Manual - UTCFS Global Security Products

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Chapter 19<br />

Troubleshooting and support<br />

391<br />

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12. Verify that the Apache Tomcat server configuration file server.xml is configured properly.<br />

Linux<br />

/var/www/apache-tomcat/conf/server.xml<br />

AIX<br />

/usr/HTTPServer/apache-tomcat/conf/server.xml<br />

For standard connections, port 8075 needs to be uncommented (no XML tags <br />

around the block of code) listed below, and the SSL connections section (in blue) needs<br />

to be commented out (XML tags around the block of code) listed in the next<br />

section:<br />

<br />

<br />

For SSL connections, port 8443 needs to be uncommented (no XML tags around the<br />

block of code listed below, and the standard connections section needs to be commented out<br />

(XML tags around the block of code listed in the next section:<br />

<br />

<br />

13. If there is a problem connecting to the server via SSL connection:<br />

• Verify that the URL on the browser’s address field is:

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