Picture Perfect 4.6 User Manual - UTCFS Global Security Products

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396 Picture Perfect 4.6 User Manual When logging out of the client applet on an imaging workstation, it is necessary to close all browser windows before trying to log on again. • Problem Badge printing functionality is disabled on the Badge Manager tab of the Personnel form. If this occurs, try closing the Personnel form and then reopening it. • Problem After capturing a new image for an existing personnel record, you undo the change but the newly captured image still appears in the image panel. If this occurs, close the Personnel form and then reopen it to see the original image stored in the database. • Problem Badge design does not preview or print correctly. When previewing or printing badges with Picture Perfect 4.6 Imaging, for badge designs created with Picture Perfect 4.0, some badge designs with a very large background static image may not preview or print correctly. The problem is due to an internal library incompatibility in third party vendor software. The badge design can be repaired to work correctly with Picture Perfect 4.6 Imaging by following these steps: 1. Locate the original image file for the background. If it is a true color image, reduce its color depth to 32,768 (16 bit) colors. 2. Edit the badge design and remove the background static image object. Save the badge design. 3. Edit the badge design again and replace the background static image object using the new image. Save the badge design. 4. Preview or print a badge using the updated design. It should now work correctly. Please note that you must save the badge design after removing the original image and before adding the new image. If you try to remove and replace within the same editing session, the update will not work correctly.
Chapter 19 Troubleshooting and support 397 Contacting technical support For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and any other documentation provided. If you still have questions, you may contact technical support during normal business hours (Monday through Friday, excluding holidays, between 8 a.m. and 7 p.m. Eastern Time). North America T 888 437 3287 F 561 998 6224 Asia T 65 639 19314 F 65 639 19306 Australia T 61 3 9239 1200 F 61 3 9239 1299 Canada T 800 267 6317 F 613 737 5517 EMEA T 48 58 326 22 40 F 48 58 326 22 41 Latin America T 503 691 7294 F 561 994 6572 Email: rs-bctsupport@fs.utc.com Web site: www.utcfireandsecurity.com
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Picture Perfect 4.6 User Manual P/N
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i Contents Preface . . . . . . . .
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iii Scheduling backup events. . . .
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v Preface This document provides in
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Chapter 1 Introduction This chapter
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Chapter 1 Introduction 3 The system
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Chapter 1 Introduction 5 • Digita
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Chapter 2 Getting started This chap
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Chapter 2 Getting started 9 To rest
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Chapter 2 Getting started 11 Figure
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Chapter 2 Getting started 13 To log
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Chapter 2 Getting started 15 4. To
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Chapter 2 Getting started 17 Table
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Chapter 2 Getting started 23 The si
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Chapter 2 Getting started 27 Other
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Chapter 3 Configuration checklist T
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Chapter 3 Configuration checklist 3
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Chapter 3 Configuration checklist 3
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Chapter 4 Setup This chapter provid
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Chapter 4 Setup 37 2. From the tool
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Chapter 4 Setup 39 • Select Tabul
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Chapter 4 Setup 41 Assigning system
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Chapter 4 Setup 43 Table 24. Parame
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Chapter 4 Setup 49 Configuring LDAP
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Chapter 4 Setup 51 Fields and contr
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Chapter 4 Setup 53 Fields and contr
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Chapter 4 Setup 55 Setting up works
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Chapter 4 Setup 57 Setting up SSL e
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Chapter 4 Setup 59 For the client
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Chapter 4 Setup 61 su - root 4. Typ
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Chapter 5 System configuration This
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Chapter 5 System configuration 65 F
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Chapter 5 System configuration 69 T
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Chapter 5 System configuration 71 D
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Chapter 5 System configuration 75 D
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Chapter 6 Operator administration T
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Chapter 6 Operator administration 7
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Chapter 8 Device management This ch
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Chapter 8 Device management 125 Fig
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Chapter 8 Device management 127 Par
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Chapter 8 Device management 129 Do
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Chapter 8 Device management 131 Tab
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Chapter 8 Device management 135 12.
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Chapter 8 Device management 141 To
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Chapter 8 Device management 151 Net
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Chapter 8 Device management 161 Rel
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Chapter 9 Area management This chap
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Chapter 9 Area management 167 Field
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Chapter 9 Area management 169 Note:
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Chapter 9 Area management 171 Timed
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Chapter 9 Area management 173 Table
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Chapter 9 Area management 175 Defin
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Chapter 9 Area management 181 Field
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Chapter 10 Schedules, modes, and ev
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Chapter 11 Badge management This ch
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Chapter 11 Badge management 219 Tab
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Chapter 11 Badge management 221 •
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Chapter 11 Badge management 231 To
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Chapter 11 Badge management 235 The
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Chapter 11 Badge management 241 4.
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Chapter 11 Badge management 243 Fie
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Chapter 12 Badge design This chapte
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Chapter 12 Badge design 247 To enco
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Chapter 12 Badge design 249 Table 1
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Chapter 13 Alarm/activity monitors
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Chapter 14 Reports This chapter des
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Chapter 14 Reports 281 Creating and
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Chapter 14 Reports 283 Table 116.Re
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Chapter 14 Reports 285 Table 117.De
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Chapter 14 Reports 287 • From the
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Chapter 14 Reports 289 Importing ar
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Chapter 14 Reports 291 Output: Repl
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Chapter 14 Reports 293 {$time_range
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Chapter 14 Reports 295 Characters t
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Chapter 14 Reports 297 Example Defi
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Chapter 14 Reports 299 # sqlstmt "u
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Chapter 15 Backup and restore This
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Chapter 15 Backup and restore 303 F
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Chapter 15 Backup and restore 307 R
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Chapter 15 Backup and restore 309 F
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Chapter 16 Data Generator and templ
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Chapter 17 User interface customiza
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Chapter 18 Advanced features This c
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Chapter 18 Advanced features 331 Fi
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Chapter 18 Advanced features 335 Mo
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Page 407 and 408: 399 Glossary This section explains
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Page 415 and 416: 407 Index A About Picture Perfect..
Page 417 and 418: 409 DES ...........................
Page 419 and 420: 411 L LAN..........................
Page 421 and 422: 413 R Radio Buttons ...............
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Picture Perfect 4.6 User Manual - UTCFS Global Security Products

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