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Management report on the Group<br />

2.5 Management report on the Group Non-financial performance indicators<br />

Personnel expense<br />

in million €<br />

9,169<br />

2006/<br />

2007<br />

9,637 9,654<br />

2007/<br />

2008<br />

2008/<br />

2009<br />

8,772<br />

2009/<br />

2010<br />

Accidents at work<br />

according to international definition<br />

per 1 million hours worked<br />

14.6<br />

2007/<br />

2008<br />

11.4<br />

2008/<br />

2009<br />

10.2<br />

2009/<br />

2010<br />

2010/<br />

2011<br />

8.5<br />

9,014<br />

2010/<br />

2011<br />

Employees by region (Sept. 30)<br />

2007 2008 2009 2010 2011<br />

96 | 97<br />

Change<br />

in %<br />

Germany 84,999 85,097 81,229 71,072 69,122 (2.7)<br />

Other EU 41,522 42,503 38,252 35,491 31,762 (10.5)<br />

Americas 44,228 47,561 42,897 42,417 47,086 11.0<br />

Asia/Pacific 14,890 17,881 18,481 21,544 24,742 14.8<br />

Other countries 5,711 6,332 6,636 6,822 7,338 7.6<br />

World 191,350 199,374 187,495 177,346 180,050 1.5<br />

At €9.0 billion, personnel expense in 2010/2011 was 2.8% higher than the year before. The graphic on the<br />

left shows our personnel expense over the past five years.<br />

Apprenticeship training<br />

In Germany ThyssenKrupp is training 4,239 apprentices in more than 55 occupations, most of them<br />

industrial or technical. 1,312 young people started an apprenticeship with ThyssenKrupp in 2011. 170 fulltime<br />

trainers and numerous training officers provide high-quality, practical training which resulted in 92% of<br />

apprentices passing their final exams in the reporting year.<br />

In addition to traditional apprentice training, integrated degree programs are now well established at<br />

ThyssenKrupp. More than 70 such programs are currently available to our apprentices. We have also been<br />

running the TOPSIM business management game for 20 years, in which several teams of apprentices take<br />

over the management of a virtual company. The game enables them to acquire and strengthen a business<br />

mindset and social skills.<br />

Health and safety a priority<br />

Our Groupwide “zero accidents” initiative is aimed at making working in our production operations and<br />

offices even safer – and it is paying dividends. The accident rate in the reporting year fell by 17% compared<br />

with the prior year to 8.5 accidents per 1 million hours worked. Accidents have decreased by 42% over the<br />

past four years.<br />

We provided management training for the first time in China in 2010/2011; a similar program is now being<br />

prepared for Brazil. A new health and safety management manual provides valuable information on how<br />

Group companies can provide even better protection from accidents for their employees and systematically<br />

develop their health and safety programs.<br />

In the future we intend to integrate our global health and safety activities more closely. To this end, standard<br />

international healthcare structures and processes are being developed at several centers of competence<br />

under the coordination of corporate headquarters. One example is the bowel cancer screening campaign,<br />

which took place simultaneously at all German locations for the first time in 2011. Around 14,000<br />

employees took part.

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