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2.2 Management report on the Group Consolidated results of operations<br />

2.2 Management report on the Group Consolidated results of operations<br />

In the reporting reporting year the Americas<br />

accounted for 21% of of sales, and rising.<br />

Employees by region in %<br />

On September 30, 2011<br />

Germany<br />

Other EU<br />

The number of employees at continuing operations at September 30, 2011 was up by 2,449 or 1.5% to<br />

168,560. A large number of new jobs were created in the new steel making and processing plants in Brazil<br />

and the USA. The Materials Services, Elevator Technology and Components Technology business areas also<br />

recruited new employees, Steel Europe and Marine Systems reduced their workforces, mainly on account of<br />

restructuring measures and disposals.<br />

Sales markets and marketing<br />

The EU region remained the main sales market for ThyssenKrupp in 2010/2011 with a share of 62% of<br />

sales, of which more than half related to Germany (33 percentage points) and the other EU countries (29<br />

percentage points). Our customers in the Americas accounted for 21% of sales, with the USA our most<br />

important sales market there. While the Asia/Pacific region still accounted for a relatively low sales share of<br />

11%, its importance grows from year to year.<br />

Sales by region in million €<br />

18<br />

38<br />

2006/2007 2007/2008 2008/2009 2009/2010 2010/2011<br />

66<br />

Other countries<br />

Asia/Pacific<br />

Americas<br />

Change<br />

in %<br />

Germany 18,545 19,161 13,031 13,933 16,153 16<br />

Other EU 16,198 16,677 12,142 12,485 14,272 14<br />

Americas 10,218 9,706 7,858 8,266 10,476 27<br />

Asia/Pacific 4,146 4,852 4,341 5,013 5,618 12<br />

Other countries 2,616 3,030 3,191 2,924 2,573 (12)<br />

Total 51,723 53,426 40,563 42,621 49,092 15<br />

Marketing for international customers<br />

We sell most of our materials and technology products to industry. This is also reflected in our marketing. To<br />

meet the specific requirements of these customers, we provide intensive communications, technical<br />

information and individual advice. On our markets we aim to achieve quality leadership, and this involves a<br />

strong focus on services. The Group’s standard corporate design makes clear that our operating Group<br />

companies belong to ThyssenKrupp. However, in terms of marketing they operate independently within the<br />

Group strategy so that they can respond quickly to market changes and new customer requirements.<br />

26<br />

4<br />

14

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