Engineering

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2.2 Management report on the Group Consolidated results of operations 2.2 Management report on the Group Consolidated results of operations In the reporting reporting year the Americas accounted for 21% of of sales, and rising. Employees by region in % On September 30, 2011 Germany Other EU The number of employees at continuing operations at September 30, 2011 was up by 2,449 or 1.5% to 168,560. A large number of new jobs were created in the new steel making and processing plants in Brazil and the USA. The Materials Services, Elevator Technology and Components Technology business areas also recruited new employees, Steel Europe and Marine Systems reduced their workforces, mainly on account of restructuring measures and disposals. Sales markets and marketing The EU region remained the main sales market for ThyssenKrupp in 2010/2011 with a share of 62% of sales, of which more than half related to Germany (33 percentage points) and the other EU countries (29 percentage points). Our customers in the Americas accounted for 21% of sales, with the USA our most important sales market there. While the Asia/Pacific region still accounted for a relatively low sales share of 11%, its importance grows from year to year. Sales by region in million € 18 38 2006/2007 2007/2008 2008/2009 2009/2010 2010/2011 66 Other countries Asia/Pacific Americas Change in % Germany 18,545 19,161 13,031 13,933 16,153 16 Other EU 16,198 16,677 12,142 12,485 14,272 14 Americas 10,218 9,706 7,858 8,266 10,476 27 Asia/Pacific 4,146 4,852 4,341 5,013 5,618 12 Other countries 2,616 3,030 3,191 2,924 2,573 (12) Total 51,723 53,426 40,563 42,621 49,092 15 Marketing for international customers We sell most of our materials and technology products to industry. This is also reflected in our marketing. To meet the specific requirements of these customers, we provide intensive communications, technical information and individual advice. On our markets we aim to achieve quality leadership, and this involves a strong focus on services. The Group’s standard corporate design makes clear that our operating Group companies belong to ThyssenKrupp. However, in terms of marketing they operate independently within the Group strategy so that they can respond quickly to market changes and new customer requirements. 26 4 14
Management report on the Group 2.2 Management report on the Group Consolidated results of operations Sales by customer group in % 2010/2011 Procurement of raw materials and energy Materials expense by business area in million € 2009/2010 2010/2011 66 | 67 Automotive 24 1 Transit Energy and utilities Steel and related processing Packaging Trading 18 3 3 14 67 Construction Public sector Other customers <strong>Engineering</strong> Change in % Steel Europe 6,811 8,532 25 Steel Americas 116 1,009 770 Materials Services 10,101 11,889 18 Elevator Technology 1,687 1,688 0 Plant Technology 2,396 2,344 (2) Components Technology 3,437 4,264 24 Marine Systems 602 735 22 Corporate 56 57 2 Materials expense of business areas 25,206 30,518 21 Consolidation (2,987) (3,150) — Materials expense of continuing operations 22,219 27,368 23 Stainless Global 4,894 5,587 14 Consolidation 0 (990) — Materials expense of Group 27,113 31,965 18 With the increase in sales, materials expense also rose year-on-year by 18% to €32.0 billion. At the same time it increased as a percentage of sales by 1 percentage point to 65%. The chart below shows how this share varies in the individual business areas. In cooperation with the Group companies, our global purchasing again ensured that the supply of materials for our plants was secured without delivery bottlenecks in the reporting year. Despite higher raw material prices we were able to achieve sustainable savings. 11 10 4 12
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Annual Report 2010/2011 At the cent
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Our mission statement We are Thysse
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Our capabilities Material We combin
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Making tomorrow possible Our engine
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Letter to shareholders Dr.-Ing. Hei
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Letter to shareholders To assist ou
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