annrep 1011 1 to 148.qxp - Department of Defence

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D E P A R T M E N T O F D E F E N C ETable 11.1: Joint Logistic Services Output Detail for FY2010/11 (continued)OutputPerformanceIndicatorTotal stock verificationof items found correctversus items on chargewithin test siteAnnualTargetActual TargetAchievement80% 80%AchievedReasons for Over/ UnderAchievementEffect of Subprogramme Output Achievement on ENE Vote 21 Purpose, Objectives and Measures.The achievement of the Joint Logistic Services' Outputs has contributed positively to the General Support Programme'sPurpose to provide general support capabilities and services to the Department.S U B P R O G R A M M E :C O M M A N D A N D M A N A G E M E N TI N F O R M A T I O N S Y S T E M SO v e r v i e wDuring the FY2010/11, the CMIS Division continued to provideviable Information Communication Technology (ICT)services and a Joint Information Warfare Strategic DirectionCapability to the DOD, in accordance with its AnnualPerformance Plan. This was achieved despite funding, infrastructureand personnel deficiencies.The CMIS Division provided support to the 2010 FIFAWorld Cup by rendering a Very Small Aperture Terminal(VSAT) (Two Way Satellite Ground Station) capability fornational Video Conferencing.The Free Open Source Software (FOSS) Desktop and Server(Office Application) recommendation, that forms part of theFOSS feasibility within the DOD, has been completed andapproved. The DOD is now in a better position to make decisionson further platforms for the future. The preliminarydesign of the Electronic Content Management System(ECMS) for Defence Intelligence has been completed and isready for implementation during the next financial year.The CMIS Division managed to rollout the IntegratedCommunication Experimental Network (ICENET) in theDOD during the financial year. A total of 338 DOD membersare now connected both internally and externally to the DOD.To protect the DOD systems and users, a Protection AgainstMalicious Code (PAMC) evaluation has been concluded withresults documented in a System Prospectus.The funding for the essential upgrade of the DOD CentralServer has been activated through a re-allocation of fundsfrom projects that have a lesser priority on the DefenceEnterprise Information System Master Plan (DEIS MP). Theprocess for the purchase of a new central server has been initiatedand the delivery is expected in the next financial year.As reported previously, the lack of adequate storage space forthe DOD Archives, combined with the moratorium placed on90the destruction of records, is still an obstacle as far as achievementsafekeeping of DOD records in the DOD Archives isconcerned. The CMIS Division is in consultation with theLogistics Division and National Department of Public Works(NDPW) for additional archive storage space.The problem with regard to the poor infrastructure at thefacility where the DOD's mainframe is located was alsoaddressed in the previous report and remains a concern. If theinfrastructure is not upgraded or adequately repaired, the serviceabilityand availability of the DOD's mainframe withinthis complex may be questionable.The new CMIS Division force design and structure that wassubmitted to the Minister for approval was referred back tothe CMIS Division for clarification and amendments duringthe year. The updated proposal was resubmitted andapproved by the acting C SANDF in January 2011 and later,was submitted to the Secretary for Defence for further action.The continued shortage of personnel in most sections of theCMIS Division will only be addreassed after the finalapproval of the structure.The continued shortfall in funding of the DEIS Master Planresulted in the extension of the realisation of the Master Plan.This may result in some technologies being "obsolete" beforebeing implemented. The value that the DOD ultimatelyrealises from these projects may therefore not be in accordancewith expectations.Difficulties were also experienced during the last quarter ofthe year with the obsolete telecommunication equipment,local area network data, voice cable infrastructure and poweroutages. New equipment needs to be purchased, to avoid possiblepoor service delivery from the CMIS Division that mayhave a negative impact on the DOD. An increase in the baselineallocation of the Division will, however, be required toadequately address this requirement in the next financial year.Despite the challenges experienced, the CMIS Division managedto successfully execute its objectives. The challengesand risks have been managed to ensure that all planned outputswere achieved. The Division will endeavor to continueto provide viable ICT Services and a Joint InformationANNUAL REPORT FY 2010/2011
D E P A R T M E N T O F D E F E N C EWarfare Strategic Direction Capability for the DOD.P u r p o s e o f t h e P r o g r a m m eCommand and Management Information Systems is a subprogrammeof the General Support Programme and is to providecommand and management information and relatedservices to the department.O b j e c t i v e s a n d M e a s u r e sProvide the department with key information and communicationsystems byInformation Systems (DEIS) Master Plan, as per theprogramme and project milestones and associated deliverables.S u b p r o g r a m m eCommand and Management Information Systems providescommand and management information systems andrelated services to the department. Funding is distributedaccording to the number and size of mainframe systems, thecommunication infrastructure operated by the department,and maintenance and upgrading requirements.Ensuring that the mainframe service is available 98 percent of the time and the Wide Area Network 95 per centof the time.Providing Information and Communication Systemssolutions in accordance with the Defence EnterpriseO u t p u t D e t a i lTable 11.2 below reports of the achievement of the outputs,performance indicators and targets as specified in the DODStrategic Plan FY2010/11.Table 11.2:Command and Management Information Systems Output Detail for FY2010/11OutputIntegratedInformationand CommunicationSystems (ICS)solutions andenablers forthe DODPerformanceIndicatorLevel of compliancewith the DOD ICSProject Portfolio (DEISMaster Plan) wrt ICSsolutions90%AnnualTarget87%Actual TargetAchievementReasons for Over/ UnderAchievementUnder achievement. Fundswere reallocated from theDEIS MP to the upgrade ofthe DOD Central Server andthis project caused deviationin achievement of projects onthe DEIS MP. When the procurementof the CentralServer did not materialise inthis FY, the expenditure andplanned activities did not takeplace on the DEIS MPThe Electronic ContentManagement System (ECMS)project was delayedAchievedSupportedDOD ICS andJointCommandand ControlProductSystemCapabilityMinimum percentageavailability of ICS supportcapabilityPercentage availabilityof all corporate telecommunicationsandinformation technologyproduct systemsand products98% availability ofmainframe serviceat all times95% availability ofthe Wide AreaNetwork at all times98% availability ofthe DOD tele-communicationbackboneat all times99.94% availability ofmainframe service atall times99.42% availability ofthe Wide AreaNetwork at all times98.33% availability ofthe DOD tele-communicationbackbone atall timesAchieved. The Wider AreaNetwork was reconfigured inorder to implement redundancyin terms of connectivityAchievedANNUAL REPORT FY 2010/2011 91
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