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Table of Contents 6 2012 OVATION Awards Winning Entries

6. 2012 OVATION Awards Winning Entries - IABC/Toronto

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<strong>OVATION</strong> <strong>Awards</strong> <strong>Winning</strong> Entry<br />

Communication Management<br />

Special Events with budget greater than $100,000<br />

AWARD OF EXCELLENCE<br />

Entrant’s Name: Jodi Salem, Director <strong>of</strong> Strategic Communications<br />

Organization’s Name: Women’s College Hospital<br />

Division/Category: Division 1: Communication Management; Category 6c: Special Events<br />

Title <strong>of</strong> Entry: 100 Years <strong>of</strong> Women’s Health<br />

Time Period <strong>of</strong> Project: A yearlong celebration throughout 2011<br />

Description: A series <strong>of</strong> spectacular events to celebrate Women’s College Hospital’s 100th anniversary.<br />

Business Need/Opportunity:<br />

In 2006, Women’s College Hospital (WCH) was de‐amalgamated from Sunnybrook Health Sciences<br />

Centre (SB) and handed a new mandate: to become Ontario’s first ambulatory hospital dedicated to<br />

women’s health. However, it would also give up its 100‐year legacy in delivering babies. WCH would<br />

evolve from Canada’s pre‐eminent facility for moms and babies to North America’s most significant<br />

health‐care centre dedicated to preventing and managing the diseases that affect women throughout<br />

their lives.<br />

Though the split from SB was well documented in the media, WCH research showed that stakeholders<br />

and the general public were not well aware <strong>of</strong> WCH’s new independence, new role and new services. A<br />

survey <strong>of</strong> donors and members <strong>of</strong> the general public uncovered perceptions <strong>of</strong> an institution focused<br />

primarily on women’s reproductive health – and not much else. Interviews with community groups<br />

revealed cynicism about WCH’s capacity to respond to the needs <strong>of</strong> diverse women. And one‐on‐one<br />

discussions with key health‐care stakeholders showed confusion about WCH’s mandate.<br />

WCH needed to boldly re‐establish its position as a leading centre for women’s health.<br />

The good news was that 2011 marked WCH’s 100th anniversary – an opportunity to demonstrate WCH’s<br />

ongoing leadership in women’s health, clarify misperceptions, revitalize relationships, and showcase<br />

WCH’s new role by illustrating its remarkable history.<br />

Intended Audiences: Primary:<br />

1) WCH staff, physicians, volunteers who expressed disappointment with the hospital’s waning focus on<br />

women’s needs during the SB years and were feeling disengaged. 2) Donors, patients, community<br />

groups and Toronto women including those in marginalized communities who need to understand the<br />

vital role WCH plays in their health care. Secondary: 1) The Province <strong>of</strong> Ontario, specifically the Ministry<br />

<strong>of</strong> Health (MOH) which funds WCH and creates policy to support its mission. 2) The medical and health<br />

communities such as hospital CEOs, University <strong>of</strong> Toronto (U<strong>of</strong>T), and researchers and physicians<br />

invested in women’s health. The support <strong>of</strong> these audiences is essential to WCH’s capacity to build<br />

credibility, further its academic agenda and achieve financial stability.

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