Table of Contents 6 2012 OVATION Awards Winning Entries
6. 2012 OVATION Awards Winning Entries - IABC/Toronto
6. 2012 OVATION Awards Winning Entries - IABC/Toronto
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udget allocated to YouTube promotion was hitting the appropriate audience and was more successful<br />
than expected. As such, it was ultimately decided that Google Adwords would not be necessary for the<br />
2011 campaign.<br />
While the treatment and script writing went fairly smoothly between OREA and TFC, the logistics for the<br />
video shoot were also somewhat <strong>of</strong> a challenge because TFC had never created stop motion videos<br />
before. Additional talent had been brought in for animation and we discovered that both shoots<br />
involving the private residence and the doll house store required much more time than was originally<br />
planned, a situation resolved through skilled on‐site negotiation with venue owners during the course <strong>of</strong><br />
filming. While this resulted in additional costs in space rental and hourly costs for those individuals<br />
involved in the shooting, cost savings in other areas and an excellent network <strong>of</strong> animation experts<br />
enabled us to continue on time and complete the videos on schedule.<br />
In October 2011 when TFC heard a Toronto Real Estate Board (one <strong>of</strong> the 42 board members <strong>of</strong> OREA)<br />
radio advertising campaign explaining the Buyer Representation Agreement we immediately reached<br />
out to remind them <strong>of</strong> our video. They then shared “What does a Realtor do for me?” with their<br />
membership, who in turn let clients know it was available.<br />
MEASUREMENT/EVALUATION OF OUTCOMES<br />
Establish and reinforce the benefits and value Realtors deliver measured by:<br />
• Maintain or grow percentage <strong>of</strong> people who have used a Realtor in the past and intend to use them<br />
again (69%)<br />
• In order to provide measurement <strong>of</strong> the Image Campaign to meet client deadlines <strong>of</strong> year’s end, a<br />
short omnibus survey was conducted in November 2011 asking Ontarians their intent to use a Realtor in<br />
the future. Of the people who used a Realtor in the past, 69% stated they would use one again in the<br />
future, showing that intent to use had remained status quo.<br />
• Grow percentage <strong>of</strong> people who have not used a Realtor before but say they will in the future from<br />
28% to 50%.<br />
• The same survey showed that 71% <strong>of</strong> people who had never used a Realtor before said they would do<br />
so in the future, a 43% increase over the response in 2010 and greatly exceeding our goal <strong>of</strong> 50%.<br />
Our use <strong>of</strong> video to establish and reinforce the benefits and value <strong>of</strong> Realtors was also confirmed as the<br />
right decision when the pace for video views established on YouTube early on confirmed that people<br />
were looking for real estate information through video.<br />
Use video to enhance/inform Ontarians’ impressions <strong>of</strong> Realtors<br />
• Generate 4,000 video views for each video between September to December 2011<br />
• What does a Realtor do for me? 5,650 views (41% over goal), 23 likes, 5 dislikes, 4 comments such as:<br />
• Good job emphasizing Buyer wants versus Buyer needs based on affordability and good buyer decision<br />
making.<br />
• Great video! Please keep them coming!<br />
• How much house can I afford? 13,500 views (238% over goal), 23 likes, 5 dislikes, 6 comments such as:<br />
• Love this! Simple, to the point and encouraging. Keep it up OREA.<br />
We are able to tell from the cost <strong>of</strong> our advertising program that approximately 50 per cent <strong>of</strong> video<br />
views were the result <strong>of</strong> paid promotion and the other 50 per cent from non‐paid means. This indicates<br />
that our unpaid promotion <strong>of</strong> the videos including social media activity and sharing through various<br />
OREA internal communications vehicles generated the balance <strong>of</strong> the traffic. Realtors shared both