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Table of Contents 6 2012 OVATION Awards Winning Entries

6. 2012 OVATION Awards Winning Entries - IABC/Toronto

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12 months. With such a compressed timeline, careful planning was essential. WCH started preparing for<br />

its 100th anniversary two years in advance, and arranged dedicated volunteer teams for each event to<br />

avoid burnout and fatigue.<br />

Measurement/Evaluation:<br />

Objective A: In lieu <strong>of</strong> MRP (due to budget constraints), WCH conducted a thorough media analysis <strong>of</strong><br />

coverage related to its 100th anniversary. Of the 75 print, online and broadcast stories about WCH’s<br />

milestone anniversary, more than half were features; 45 per cent appeared in community publications<br />

including youth magazines, LGBTQ publications and cultural, special‐interest outlets; 73 per cent<br />

indicated a positive tone (the rest were neutral); 81 per cent discussed the hospital’s remarkable history<br />

while 28 per cent discussed its new mandate and 20 per cent talked about WCH’s exciting future. In<br />

terms <strong>of</strong> GRPs, the distribution <strong>of</strong> WCH’s calendar <strong>of</strong> events in the Globe and Mail and Toronto Star<br />

generated 715,700+ impressions, the hospital’s 100th bus ads generated 66,350,000 impressions and<br />

street banners generated 18,000,000 impressions.<br />

What’s more, WCH engaged in a dialogue with the general public on its dedicated 100th website, asking<br />

site visitors to answer this question: What does women’s health mean to you? Here is a small sample <strong>of</strong><br />

responses:<br />

“Women’s health means being given a choice between seeing a male and a female gynecologist. It<br />

’s health means being the best<br />

’s health means therapy that<br />

’s health means the birth control<br />

’s health means having<br />

confidence.” Erika, Mississauga “Women’s health means successful knee replacement surgeries that<br />

have allowed both my mom (77) and my sister (57) to be able to walk without pain.” Denise, Mount<br />

Forest<br />

Objective B: The events resulted in new perceptions <strong>of</strong> and attitudes toward WCH among staff,<br />

physicians and volunteers. An internal survey <strong>of</strong> a cross‐section <strong>of</strong> departments conducted at the<br />

completion <strong>of</strong> WCH’s yearlong celebration revealed that 93 per cent agree or strongly agree that the<br />

events paid appropriate tribute to WCH’s history, and 92 per cent agree or strongly agree that the<br />

celebration got them excited/energized about the future <strong>of</strong> WCH. Here’s what a few had to say:<br />

‐ exciting and fun<br />

times will grow in our future.<br />

proud <strong>of</strong> our past and thrilled to be a part <strong>of</strong> our innovative, inclusive and exp<br />

“There was excitement about the future <strong>of</strong> the hospital and I am thrilled I was a part <strong>of</strong> it.”<br />

Objective C: Re‐establishing and deepening WCH’s relationships with stakeholders through its 100th<br />

anniversary year was extremely beneficial to the hospital and easily met objectives, as stated. While all<br />

examples are too numerous to site, here are a few. 1) YWCA Canada has become an important WCH<br />

partner and is participating in its next Conference for Girls, which is currently in development. Paulette<br />

Senior, CEO <strong>of</strong> YWCA Canada has since joined the hospital’s Board <strong>of</strong> Directors. 2) Relationships with the<br />

Provincial Government have strengthened as evidenced by Premier Dalton McGuinty’s remarks at an<br />

event the government hosted at WCH: “WCH is a testament to the love we have for our mothers, our<br />

sisters, our nieces, our aunts, our grandmothers and all women in Ontario. We are making progress for<br />

women by committing ourselves to the best care and research anywhere.” In addition, the Honourable<br />

Deb Matthews, Minister <strong>of</strong> Health and Long‐Term Care expressed her dedication to WCH by attending

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