Table of Contents 6 2012 OVATION Awards Winning Entries
6. 2012 OVATION Awards Winning Entries - IABC/Toronto
6. 2012 OVATION Awards Winning Entries - IABC/Toronto
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Issued four press releases at key inflection points during the sales process to keep the media<br />
and public informed and ensure Teachers’ messaging was prominent in reporting (and distinct<br />
from Rogers and Bell).<br />
Identified and reached out to media influencers in national and regional publications with<br />
greatest ability to communicate to Teachers’ key audiences.<br />
Performed a coverage audit to monitor print and broadcast coverage <strong>of</strong> the sale issue for the<br />
week period following the sale announcement to determine the volume and tone <strong>of</strong> coverage.<br />
Leverage close media relationships<br />
Reached out to key business media contacts at The Globe and Mail and the Toronto Star at several<br />
points during the campaign to ensure Teachers’ messaging was prominent and to provide key<br />
information before announcements were put on the wire.<br />
Organized and moderated press conference<br />
Worked with contacts at MLSE to plan and implement a press conference.<br />
Coordinated closely with media relations contacts at Rogers and Bell to ensure consistency <strong>of</strong><br />
messaging from all parties.<br />
Facilitated several message‐training sessions to prepare Jane Rowe, SVP at Teachers’ Private Capital,<br />
for her remarks and any questions she may have received during the press conference.<br />
Teachers’ used the following key messages to guide all communications activities for the sale<br />
announcement:<br />
On March 12th, based on unsolicited expressions <strong>of</strong> interest, Teachers’ hired advisors and disclosed<br />
that a comprehensive review process <strong>of</strong> its investment in MLSE had been initiated.<br />
Teachers’ approached the potential sale <strong>of</strong> MLSE with the same discipline, rigour and good faith that<br />
characterizes negotiations around all <strong>of</strong> its investments.<br />
During this process Teachers’ explored all avenues for the divestiture <strong>of</strong> this asset, but received no<br />
<strong>of</strong>fers that met its requirements for sale. On November 25th Teachers’ announced the conclusion <strong>of</strong><br />
this process with the full intention <strong>of</strong> retaining enhanced ownership in MLSE.<br />
Less than a week after closing the process, Teachers’ was unexpectedly approached by Bell and<br />
Rogers with an unsolicited <strong>of</strong>fer which met all <strong>of</strong> its original terms and conditions.<br />
Teachers’ mandate is to invest the pension fund’s $107.5 billion in assets and to administer the<br />
pensions <strong>of</strong> 295,000 active and retired teachers in Ontario.<br />
5. Implementation and Challenges:<br />
The budget for this project was $56,000 for agency fees.<br />
To make efficient use <strong>of</strong> this budget, a significant amount <strong>of</strong> work was done in house. Additionally,<br />
partners at MLSE were integral in the organization and planning <strong>of</strong> the press conference.<br />
The sales process had many inflection points, each <strong>of</strong> which had its own unique challenges. Every time<br />
one <strong>of</strong> these milestones was met, the communications strategy evolved to reflect the new<br />
circumstances. Inflection points included:<br />
December 1, 2010 – The Toronto Star reports that Rogers Communications is in talks to buy a<br />
majority stake in MLSE for $1.3 billion. Teachers’ does not comment on the rumour.<br />
March 12, 2011 – For the first time, Teachers’ confirms publicly that it will explore the possibility <strong>of</strong><br />
selling its 66 per cent majority share <strong>of</strong> MLSE.