RICHARD ALLEN SCOTT - Through the Years

RICHARD ALLEN SCOTT
THROUGH THE YEARS
2010
Starting in March for 4 months, I was engaged to evaluate the existing organizational structure
of the Competency Centre providing operational support for SIGMA, the integrated
departmental financial and materiel management and reporting system based on SAP
technology within Public Works and Government Services Canada (PWGSC). During this
project, I performed the following:
• Designed an employee questionnaire and interviewed all (≈ 50) SIGMA Operations
Directorate managers and employees.
• Developed, proposed and refined a new organizational structure.
• Developed a Directorate physical foot print to address accommodation requirements of the
new organizational structure.
• Developed a Change Management Strategy document.
• Developed a Communications Plan and material for internal employee consumption.
• Developed a reorganization Action Plan and an Issues Action Plan to address issues
surfacing from interviews, and Human Resource Management requirements.
• Developed and implemented next steps in pursuit of the reorganization, including the
requirements for role and responsibility definition, development of specific position work
descriptions, recruiting needs, greater employee engagement and satisfaction, and
departmental rebranding of SIGMA.
• Developed an Employee Input Analysis document and Action Plan.
• Developed a Leadership Awareness document.
The Directorate was managed by a woman who was not well-liked by her employees. This was
evident during the course of my interviews with all of the employees. Since there were
organizational ‘issues’ that were easily identified, I created a separate report for the Director’s
benefit in managing the ill-will in her Branch. She didn’t like it, and was very critical when I
presented my final deliverables to the Director-General, who was new but very receptive to any
change that would be for the better. I raised my voice more than once during that meeting. All
of my deliverables were accepted by the Director-General, following which I walked away and
awaited my pay day. Once again, a woman tried to mask the truth of my findings. Also, this
woman wouldn’t allow me to utilize any of their stationery/supplies…so I had employees bring
me what I needed!
Sharon and Robyne conspired in February to get me a replacement for
Penny, so home they came with this little package…a Lhasa Apso/Yorkie
cross we called Peanut.
Sharon again had knee surgery this Spring to correct an out-of-alignment
knee cap. Crippled her when it slipped out of place (and I wasn’t home!),
but the surgery was not as bad as previous knee surgeries…but rough
nevertheless.
June 2017
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