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18<br />
Net Promoter Score<br />
Saldo Promoter - Detractors<br />
Action<br />
Albert Heijn<br />
Blokker<br />
C&A<br />
Hema<br />
Jumbo<br />
Kruidvat<br />
V&D<br />
Xenos<br />
Zeeman<br />
Gemiddeld<br />
procenten<br />
Net Loyality Score<br />
Saldo Loyals - Disloyals<br />
Action<br />
Albert Heijn<br />
Blokker<br />
C&A<br />
Hema<br />
Jumbo<br />
Kruidvat<br />
V&D<br />
Xenos<br />
Zeeman<br />
Gemiddeld<br />
procenten<br />
0<br />
46<br />
-8<br />
26<br />
-11<br />
15<br />
-55<br />
1<br />
-2<br />
28<br />
-44<br />
29<br />
-6<br />
15<br />
-45<br />
15<br />
-39<br />
17<br />
-58<br />
4<br />
-27<br />
20<br />
-60 -50 -40 -30 -20 -10 0 10 20 30 40 % 50<br />
Totaal Koopt bij deze winkel<br />
-11<br />
46<br />
7<br />
54<br />
-3<br />
32<br />
-55<br />
12<br />
7<br />
37<br />
-45<br />
37<br />
11<br />
37<br />
-47<br />
12<br />
-38<br />
29<br />
-56<br />
34<br />
-23<br />
33<br />
-60 -50 -40 -30 -20 -10 0 10 20 30 40 50 % 60<br />
Totaal Koopt bij deze winkel<br />
NAAR INHOUD/TO CONTENT<br />
figuur <br />
figuur
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