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Name of Manual - Blue Cross and Blue Shield of Minnesota

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Integrated Health Management<br />

Disease States Commercial Government Programs<br />

Access Management<br />

Programs<br />

Asthma<br />

Coronary Artery Diseases (CAD)<br />

Chronic Kidney Disease (CKD)<br />

Chronic Obstructive Pulmonary Disease (COPD)<br />

Depression<br />

Diabetes<br />

Heart Failure<br />

Low Back Pain<br />

Oncology<br />

In addition to the above conditions, <strong>Blue</strong> <strong>Cross</strong> also <strong>of</strong>fers a<br />

prenatal support program (Healthy Start ® Prenatal Support) to<br />

eligible members. Please contact customer service to determine if a<br />

member is eligible.<br />

A dedicated nurse or clinician may contact your <strong>of</strong>fice for<br />

assistance with a <strong>Blue</strong> <strong>Cross</strong> member’s needs. They may also send<br />

you a letter including member goals <strong>and</strong>/or gaps in care to inform<br />

you on what we are working with the member to advance their<br />

health care needs. We look forward to working with our member’s<br />

practitioners to make a healthy difference in our member’s health.<br />

Access management is a specialized program for fully insured<br />

commercial <strong>and</strong> <strong>Minnesota</strong> Health Care Program members.<br />

<strong>Blue</strong> Plus members include members with coverage through:<br />

Prepaid Medical Assistance Program Services for Persons<br />

Under Age 65 (PMAP <strong>and</strong> <strong>Minnesota</strong>Care Program Services<br />

(MNCare). MHCP also refers to this program as the Restricted<br />

Recipient Program.<br />

Restrictions <strong>of</strong> Medicare services are not allowable per DHS<br />

contract 2.119. For members who are on Medicare integrated<br />

product (Secure<strong>Blue</strong> SM [HMO SNP]), it is permissible to restrict<br />

Medicaid-only services. <strong>Blue</strong> Plus is not able to restrict Part D<br />

drug coverage <strong>and</strong> implement physician sole prescribers for public<br />

program members with Medicare (MSC+). If a MSC+ member is<br />

not Medicare eligible, restriction is permissible.<br />

4-26 <strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> <strong>of</strong> <strong>Minnesota</strong> Provider Policy <strong>and</strong> Procedure <strong>Manual</strong> (06/19/12)

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