Name of Manual - Blue Cross and Blue Shield of Minnesota

At Your Service
Claims Address Submit claims electronically whenever possible. All Minnesota
and out-of-state participating providers are required to
electronically submit all claims according to Minnesota Statute
62J.536 and the participating provider contracts. Paper claims
submitted by Minnesota and out-of-state participating providers
will be rejected to be resubmitted electronically. Blue Cross will
not consider such paper claims to have been received until
resubmitted electronically. Nonparticipating out-of-state providers
may submit a scannable claim form to:
Care Management
Numbers and
Addresses
Blue Cross and Blue Shield of Minnesota Claims
P.O. Box 64338
St. Paul, MN 55164-0338
The phone numbers, fax numbers and addresses for care
management and utilization management are listed below.
Area
Phone/Fax Numbers
and Addresses
Case Management Non Government Programs
(651) 662-5520
FAX: (651) 662-1004
Government Programs Case
Management
(PMAP, MNCARE, MN
Senior Care Plus, MSHO –
SecureBlue SM , CareBlue SM )
(651) 662-5540 or
1-800-711-9868
FAX: (651) 662-6054 or
1-866-800-1665
Fraud Hot Line (651) 662-8363 or
1-800-382-2000
extension 28363
Preadmission Notification
(PAN)
Medical and behavioral health
inpatient admissions.
Preadmission notifications are
required to occur through
provider web self-service.
providerhub.com
(651) 662-5270 or
1-800-528-0934
Medical FAX:
(651) 662-6860
Behavioral Health FAX:
(651) 662-0856
Blue Cross and Blue Shield of Minnesota Provider Policy and Procedure Manual (10/24/11) 1-7