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Name of Manual - Blue Cross and Blue Shield of Minnesota

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<strong>Blue</strong> Plus<br />

Member Information<br />

Introduction to<br />

<strong>Blue</strong> Plus ®<br />

<strong>Blue</strong> Plus Network<br />

Participation<br />

We developed this chapter for all <strong>Blue</strong> Plus providers <strong>and</strong> their<br />

business staff. The information contained in this chapter will give<br />

the referral (specialty care) providers access to <strong>Blue</strong> Plus<br />

information. The <strong>Blue</strong> Plus Provider <strong>Manual</strong> for participating<br />

primary care clinics (PCCs) details the information necessary for<br />

the PCC to conduct business with <strong>Blue</strong> Plus <strong>and</strong> is intended as a<br />

complement to this manual.<br />

<strong>Blue</strong> Plus, an affiliate <strong>of</strong> <strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> <strong>of</strong> <strong>Minnesota</strong>,<br />

is a state-certified health maintenance organization (HMO). In<br />

most <strong>Blue</strong> Plus plans, Members select a participating PCC that<br />

coordinates the patient’s medical care <strong>and</strong> authorizes treatment by<br />

specialists when necessary.<br />

Because <strong>Blue</strong> Plus is an affiliate <strong>of</strong> <strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> <strong>of</strong><br />

<strong>Minnesota</strong>, <strong>Blue</strong> Plus is subject to most <strong>of</strong> the same policies <strong>and</strong><br />

procedures as <strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> <strong>of</strong> <strong>Minnesota</strong>.<br />

To be listed as a participating <strong>Blue</strong> Plus provider, you need to have<br />

a signed <strong>Blue</strong> Plus agreement. After participation is established in<br />

the Aware ® network, you can make a written request for a <strong>Blue</strong><br />

Plus agreement. Send this request to:<br />

<strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> <strong>of</strong> <strong>Minnesota</strong><br />

<strong>Blue</strong> Plus Contracting<br />

P.O. Box 64560<br />

St. Paul, MN 55164-0560<br />

<strong>Blue</strong> Plus will review the request <strong>and</strong> make a written response.<br />

Note: <strong>Blue</strong> Plus will not <strong>of</strong>fer <strong>Blue</strong> Plus agreements to all<br />

requesting health care providers.<br />

Department <strong>of</strong> Health The <strong>Minnesota</strong> Department <strong>of</strong> Health (MDH) regulates HMOs<br />

licensed in <strong>Minnesota</strong>. It governs the fully insured HMO products,<br />

which includes <strong>Blue</strong> Plus. The MDH is involved in approving <strong>and</strong><br />

monitoring contract changes, provider network access <strong>and</strong><br />

changes, appeals, identification cards, quality improvement, <strong>and</strong><br />

much more.<br />

6-2 <strong>Blue</strong> <strong>Cross</strong> <strong>Blue</strong> <strong>Shield</strong> <strong>of</strong> <strong>Minnesota</strong> Provider Policy <strong>and</strong> Procedure <strong>Manual</strong> (12/27/10)

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