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Name of Manual - Blue Cross and Blue Shield of Minnesota

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Referral Required If the PCC authorizes the care outside the PCC, referrals are<br />

required to be communicated to <strong>Blue</strong> Plus for:<br />

<strong>Blue</strong> Plus<br />

• Home health care/home IV<br />

• Outpatient surgery<br />

• Psychological testing submitted with a medical diagnosis<br />

• Visits to a specialty provider<br />

• Inpatient skilled nursing facilities (SNF) - a referral is required<br />

along with a prior authorization<br />

• <strong>Minnesota</strong> Health Care Programs <strong>and</strong> Secure<strong>Blue</strong> members do<br />

not require a referral for the SNF charges; but, the provider is<br />

required to send in a Nursing Home Communication Form<br />

• Inpatient admissions – including hospitals<br />

• Inpatient hospital admissions – a referral will be assumed when<br />

the preadmission notification is completed, if the admitting<br />

physician is from the member’s PCC<br />

There are times when a referral is appropriate for behavioral health<br />

services. If this is the case, you can call 1-800-262-0820 or local<br />

(651) 662-5200 to discuss referral needs. This phone number can<br />

also be used to see which providers are in the behavioral health<br />

network. <strong>Minnesota</strong> Health Care Program Members have direct<br />

access to network providers. In rare instances, out-<strong>of</strong>-network<br />

exceptions may be considered. Call the above numbers for further<br />

information.<br />

There also may be exceptions in situations where the patient has<br />

open-access benefits for a particular type <strong>of</strong> service.<br />

<strong>Blue</strong> <strong>Cross</strong> <strong>Blue</strong> <strong>Shield</strong> <strong>of</strong> <strong>Minnesota</strong> Provider Policy <strong>and</strong> Procedure <strong>Manual</strong> (12/27/10) 6-13

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