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Name of Manual - Blue Cross and Blue Shield of Minnesota

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<strong>Blue</strong> <strong>Cross</strong> <strong>Blue</strong> <strong>and</strong> <strong>Shield</strong> <strong>of</strong> <strong>Minnesota</strong> Provider Policy <strong>and</strong> Procedure <strong>Manual</strong> (07/12/12)<br />

Coding Policies <strong>and</strong> Guidelines (Coding)<br />

Coding Appeals <strong>Blue</strong> <strong>Cross</strong>’ coding edits are updated at minimum annually, to<br />

incorporate new codes, code definition changes <strong>and</strong> edit rule<br />

changes. All claims submitted after the implementation date <strong>of</strong> this<br />

update, regardless <strong>of</strong> service date, will be processed according to<br />

the updated version. Where Medicare’s CCI (Correct Coding<br />

Initiative) edits are identical, we will consider the appeal with<br />

additional documentation, but the issue may be upheld. No<br />

retrospective payment changes, adjustments, <strong>and</strong>/or request<br />

refunds will be made when processing changes are a result <strong>of</strong> new<br />

code editing rules due to a s<strong>of</strong>tware version update. Notice <strong>of</strong> this<br />

update will be published in the Provider Press or Provider Bulletin,<br />

with a ‘Summary <strong>of</strong> Change’ summarizing new edits.<br />

<strong>Blue</strong> <strong>Cross</strong> has adopted a st<strong>and</strong>ard process to review edit appeals<br />

<strong>and</strong> providers have the right to appeal with additional information.<br />

If you have a question or appeal about our policy regarding a<br />

particular coding combination, provide a written statement <strong>of</strong> the<br />

concern, along with the following information <strong>and</strong>/or<br />

documentation normally required for a medical review.<br />

Written explanation supporting the procedures submitted, e.g.,<br />

specific references, specialty specific criteria<br />

Documentation from a recognized authoritative source that<br />

supports your position on the procedure codes submitted<br />

Once received, the inquiry or appeal will be reviewed <strong>and</strong> if<br />

necessary, forwarded to the medical review department for<br />

determination. The review may result in approval or denial <strong>of</strong> the<br />

claim, based on review <strong>of</strong> the information submitted.<br />

Note: Requests to add modifier -24, -25 or -59 to a denied service<br />

must follow the appeal process. An adjustment request will<br />

not allowed.<br />

Refer to Chapter 10 for additional information regarding<br />

submission <strong>of</strong> appeals.<br />

11-31

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