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Name of Manual - Blue Cross and Blue Shield of Minnesota

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Coding Policies <strong>and</strong> Guidelines (Medical Emergency)<br />

Introduction Some subscribers have full coverage for an outpatient medical<br />

emergency, which we generally define as the sudden <strong>and</strong><br />

unexpected onset <strong>of</strong> a condition requiring immediate medical<br />

attention. To receive full benefits, the subscriber must seek care<br />

within specified time limits, usually within 24 to 72 hours <strong>of</strong> the<br />

onset <strong>of</strong> acute symptoms. Accidental injury may not be included in<br />

the medical emergency benefits. Many coverage plans have<br />

separate first-aid or accident benefits.<br />

Criteria for Medical<br />

Emergencies<br />

11-2<br />

Use the guidelines below to determine if you should submit a<br />

claim as a medical emergency. Medical emergency charges<br />

should be submitted with the date <strong>and</strong> time the emergency<br />

occurred. If the emergency is related to pregnancy, also indicate<br />

that the charges were for emergency services.<br />

Were the symptoms sudden, severe <strong>and</strong> life threatening?<br />

Did the condition require immediate medical (not surgical)<br />

attention?<br />

Did the patient see a doctor no later than 72 hours after the<br />

problem began?<br />

Did the time or date <strong>of</strong> the visit indicate it was an emergency?<br />

The following situations generally would not indicate a medical<br />

emergency:<br />

scheduled surgeries or diagnostic procedures such as colon or<br />

IVP X-rays<br />

follow-up visits for further injections, such as antibiotics<br />

suture removal<br />

urgent but non-life-threatening situations seen during regular<br />

<strong>of</strong>fice hours<br />

<strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> <strong>of</strong> <strong>Minnesota</strong> Provider Policy <strong>and</strong> Procedure <strong>Manual</strong> (03/23/12)

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