Name of Manual - Blue Cross and Blue Shield of Minnesota

Blue Plus
Member Rights and
Responsibilities
(continued)
• Medicare enrollees have the right to voluntarily disenroll from
Blue Plus. Blue Plus may not encourage or request you to
disenroll except in circumstances specified in federal law.
• Medicare enrollees have the right to a clear description of
nursing home and home health care benefits covered by Blue
Plus.
You have the responsibility as a health plan member:
• To know your health plan benefits and requirements.
• To provide, to the extent possible, information that Blue Plus
and its providers need in order to care for you.
• To participate in understanding your health problems and
developing mutually agreed-upon treatment goals.
• To follow the treatment plan prescribed by your provider or to
discuss with your provider why you are unable to follow the
treatment plan.
• To provide proof of coverage when you receive services and to
update the clinic with any personal changes, such as name and
address.
• To pay copays at the time of service and to promptly pay
deductibles, coinsurance and, if applicable, charges for services
that are not covered.
• To keep appointments for care or to give early notice if you
need to cancel a scheduled appointment.
6-4 Blue Cross Blue Shield of Minnesota Provider Policy and Procedure Manual (12/27/10)