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Name of Manual - Blue Cross and Blue Shield of Minnesota

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Claims with<br />

Attachments<br />

(continued)<br />

Claims with<br />

Coordination <strong>of</strong><br />

Benefits<br />

Claims Filing<br />

4. If I have the Other Insurance Carrier payment information<br />

in the 837 electronic claim transaction, do I also have to<br />

send the EOB in an attachment or notify <strong>Blue</strong> <strong>Cross</strong> that it<br />

is in my <strong>of</strong>fice?<br />

No. Per the AUC Guidelines, you should submit the Other<br />

Insurance Carrier payment information within the 837. HIPAA<br />

regulations forbid populating the claim record with Other<br />

Insurance Carrier information <strong>and</strong> sending the same<br />

information in an attachment. They further forbid sending data<br />

in an attachment that can be codified within the claim record.<br />

5. Can I send the attachment before I send the 837 claim<br />

transaction?<br />

Yes, provided you complete the PWK segment on the 837 with<br />

the appropriate information from the AUC Uniform COVER<br />

SHEET For Health Care Claim Attachments. The PWK<br />

segment must include the Report Type code, Report<br />

Transmission Code <strong>and</strong> the Transaction Control Number (the<br />

Attachment Control Number on the AUC Uniform COVER<br />

SHEET For Health Care Claim Attachments). Failure to<br />

include this information on the 837 will cause delays in<br />

processing <strong>and</strong> payment <strong>and</strong> may result in a denial <strong>of</strong> your<br />

claim.<br />

<strong>Blue</strong> <strong>Cross</strong> accepts electronic claims with previous payer payment<br />

information populated per the requirements in the <strong>Minnesota</strong><br />

Uniform Companion Guides. For proper adjudication claims must<br />

contain all previous payer group codes, ANSI Claim Adjustment<br />

Reason Codes <strong>and</strong> Remittance Advice Remark Codes as you<br />

received them from the previous payer. These claims do not<br />

require an attachment when populated within the claim record.<br />

Refer to the <strong>Minnesota</strong> Uniform Companion Guides, section<br />

4.2.3.5 for more information.<br />

<strong>Blue</strong> <strong>Cross</strong> has compiled a list <strong>of</strong> questions <strong>and</strong> answers in<br />

response to provider inquiries regarding the electronic submission<br />

<strong>of</strong> Coordination <strong>of</strong> Benefits information.<br />

<strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> <strong>of</strong> <strong>Minnesota</strong> Provider Policy <strong>and</strong> Procedure <strong>Manual</strong> (05/10/12) 8-7

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