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Name of Manual - Blue Cross and Blue Shield of Minnesota

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Serious Preventable<br />

Medical Errors<br />

Reimbursement / Reconciliation<br />

When the negligence, omission, or error on the part <strong>of</strong> provider<br />

results in the subscriber incurring additional medical expenses no<br />

payment will be made by <strong>Blue</strong> <strong>Cross</strong> for, nor shall provider bill<br />

either <strong>Blue</strong> <strong>Cross</strong> or the subscriber for said additional medical<br />

expenses. The National Quality Forum has defined certain events<br />

as serious preventable medical errors, <strong>and</strong> these are the situations<br />

for which no payment shall be made by <strong>Blue</strong> <strong>Cross</strong> or the<br />

subscriber.<br />

A listing <strong>of</strong> these events can be found at www.qualityforum.org.<br />

This listing will be updated periodically by the National Quality<br />

Forum.<br />

Examples <strong>of</strong> serious preventable errors include:<br />

Unintended retention <strong>of</strong> a foreign object in a patient after<br />

surgery.<br />

Patient death or serious disability associated with a medication<br />

error (e.g., errors involving the wrong drug, wrong dose, wrong<br />

patient, wrong time, wrong rate, wrong preparation or wrong<br />

route <strong>of</strong> administration).<br />

Surgery performed on the wrong body part.<br />

Surgery performed on the wrong patient.<br />

Wrong surgical procedure performed on a patient.<br />

Infant discharged to the wrong person.<br />

The <strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> Association's listing <strong>of</strong> recognized<br />

serious preventable errors can be found on the Association's<br />

website at www.bcbs.com.<br />

An implementation guide for appropriate identification <strong>of</strong> serious<br />

preventable errors, including a list <strong>of</strong> ICD-9 CM codes used to<br />

identify serious preventable errors <strong>and</strong>/or Hospital Acquired<br />

Conditions on a claim can also be found at www.bcbs.com.<br />

The <strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> Association is an association <strong>of</strong><br />

independent <strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> plans.<br />

<strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> <strong>of</strong> <strong>Minnesota</strong> Provider Policy <strong>and</strong> Procedure <strong>Manual</strong> (11/02/11) 9-5

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