5 Boroughs Partnership NHS Foundation Trust Annual ... - Monitor

3.5.3 Advancing Quality Programme
Advancing Quality is a quality initiative that has been in existence since
2010 within mental health and the basic principle of Advancing Quality is
that interventions are provided at the right time, every time, for all service
users.
NHS North West has coordinated work across North West Mental Health
Trusts and have devised a number of common measures to drive
improvement in relation to Dementia care and Early Interventions in
Psychosis.
Through this work a number of quality statements have been developed
that are now being used to measure the care a service user receives on
discharge from mental health services.
The measures are based on simple, evidence-based interventions and are
designed to ensure that services provide consistent high quality care for
all.
Further details of the interventions measured can be found in Appendix 7.
3.5.4 Patient Safety Framework 2011-12
To ensure that our quality and safety activities are co-coordinated across
the different parts of the Trust, we have developed our Patient Safety
Framework which consists of:
Patient Safety Panel (challenge meetings around SUI reports)
Monthly Safety and Quality Metrics Report (all safety incident reporting
in one report)
Executive-level walkabouts to visit clinical services
Thematic review of Serious Untoward Incidents using the Safer Mental
Health Checklist
Proactive use of the Safer Mental Health Checklist for open case loads
resulting in actions to enhance patient safety
Monthly Business Stream Risk Reports that include data and analysis
of incidents, risks, complaints, claims, audits and CQC compliance
Targeted improvement plans for each Business Stream to reduce the
number of incidents that result in harm
Clinical Quality Dashboard to feedback key data to frontline staff.
3.5.5 Involving Service Users in Patient Safety
Service Users and carers are seen as a vital component of the Patient
Safety Framework. They are involved in the following ways:
Membership of the Clinical Governance & Clinical Risk sub – board
Committee
Membership of the monthly Patient Safety Panel meetings
Acting as Serious Incident reviewers.
Annual Report and Annual Accounts 2011-12 103