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5 Boroughs Partnership NHS Foundation Trust Annual ... - Monitor

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106<br />

where documentation can be rationalised and improved to support<br />

effective documentation and release time to provide face-to-face care.<br />

Creating Time to Care was established in 2011 from a strategic objective<br />

to improve and enhance time with service users. Initiatives and projects<br />

commenced inclusive of qualitative measures and improvements.<br />

3.6 Feedback from External Scrutiny<br />

3.6.1 Response to issues raised by Regulators or Public<br />

Representatives in the last year<br />

This section provides information about our registration with the Care<br />

Quality Commission (CQC) and any monitoring the CQC has undertaken<br />

with the <strong>Trust</strong> in the past year. It also provides information about the<br />

Quality Report requirements for <strong>Monitor</strong>.<br />

3.6.2 Care Quality Commission<br />

Since April 2010 the <strong>Trust</strong> has been registered with the Care Quality<br />

Commission for the locations and types of services provided by the <strong>Trust</strong>.<br />

Changes to the registration during 2011-12, included the transfer of<br />

services from Knowsley Integrated Provider Services, and their three<br />

registered locations.<br />

The registration and compliance to the 16 essential standards of quality<br />

and safety have been monitored, scrutinised and reported throughout the<br />

year via the Corporate Report and the Safety and Quality Metrics Report,<br />

as part of the <strong>Trust</strong>’s continual compliance cycle.<br />

In addition, the above reporting is linked to the CQC’s Quality and Risk<br />

Profile; a document that is released routinely throughout the year by the<br />

CQC. The profile captures all that the CQC know about the <strong>Trust</strong> in one<br />

document, and provides a view of how the <strong>Trust</strong> is performing against the<br />

16 Essential Standards of Quality and Safety.<br />

<strong>Annual</strong> Report and <strong>Annual</strong> Accounts 2011-12

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