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5 Boroughs Partnership NHS Foundation Trust Annual ... - Monitor

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Efficient and Effective Organisation: Our Future Plans and Objectives for<br />

2012/13<br />

During 2012/13 we will work to ensure services are provided in the most<br />

economic, efficient, effective and equitable manner<br />

The <strong>Trust</strong> plans to continue the work it has already begun on implementing<br />

the new pathways of care across its services and ensure that it is maximising<br />

the amount of time clinicians are able to spend with service users. It is also<br />

important that the <strong>Trust</strong> is able to measure the impact of these changes to<br />

demonstrate to its key stakeholders that these initiatives are delivering the<br />

expected benefits.<br />

To achieve this, our high-level objectives are:<br />

By December 2012 we will have implemented tools to measure direct<br />

patient contact time across all in-patient and community teams. By March<br />

2013 we will begin rolling out a programme to increase patient contact time<br />

in all our teams by improving and streamlining processes. We will<br />

evidence this initially by an increase in patient contact time with our<br />

qualified nurses on our productive ward pilot sites by 10 percentage points.<br />

By December 2012 we will have implemented the community aspects of<br />

the new service models in Adult service and Later Life and Memory<br />

services and will have collated a set of performance measures to evidence<br />

the change.<br />

During 2012/13 we will have improved our care delivery - ensuring that<br />

service users share in decision-making using tools such as the Recovery<br />

Star and Triangle of Care so that plans focus on and support recovery.<br />

46<br />

<strong>Annual</strong> Report and <strong>Annual</strong> Accounts 2011-12

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