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5 Boroughs Partnership NHS Foundation Trust Annual ... - Monitor

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learning disabilities. The review was to establish if in-patients experience<br />

effective, safe and appropriate care and treatment and support that meets<br />

their needs and protects their rights, and whether they are protected from<br />

abuse.<br />

The <strong>Trust</strong> was subject to two inspections. These were carried out at in-patient<br />

units; Auden Unit, based at Hollins Park in Warrington and at Willis House<br />

situated in Whiston.<br />

Auden Unit<br />

The report from the Auden Unit inspection was received by the <strong>Trust</strong> in<br />

February 2012. The report includes quotes both from our services users and<br />

carers. Feedback from all was very positive, complimentary and encouraging<br />

about aspects of care, care planning, respect and skills of the staff.<br />

The Care Quality Commission’s overall judgement of the Auden Unit was that<br />

patients receive safe and appropriate treatment that meets their needs and<br />

protects their rights, however patient-centred care planning needs to be fully<br />

embedded.<br />

The report also included moderate concerns as part of the inspection, which<br />

require improvements by the <strong>Trust</strong>. These related to ensuring that our staff<br />

can identify safeguarding concerns; they be fully aware of the processes and<br />

procedures we have in place and can act on them to safeguard our service<br />

users.<br />

The <strong>Trust</strong> has accepted the findings from the CQC report and has provided<br />

the CQC with an action plan that fully covers the areas for improvement. The<br />

action plan is now fully completed and the CQC have been informed of the<br />

progress made.<br />

Willis House<br />

Willis House was inspected by the Care Quality Commission in December<br />

2011. The <strong>Trust</strong> has now received the final report and responded to CQC.<br />

Since the review was undertaken the Unit has closed as part of a planned<br />

redesign of services and the <strong>Trust</strong> has applied to the Care Quality<br />

Commission to de-register this unit which is part of the <strong>Trust</strong>’s registered<br />

locations.<br />

The CQC were informed during their inspection that Willis House was due to<br />

close as an in-patient facility, and as a result of its recent closure the CQC<br />

have revised their final report to reflect this. Although the <strong>Trust</strong> is not<br />

expected to act on the findings of the report due to the facility no longer being<br />

used, the <strong>Trust</strong> acknowledges the findings of the CQC’s report and has<br />

formulated an action plan that will ensure that lessons are learned.<br />

See section 3.6.2 for a breakdown of performance against 2011-12 CQC<br />

Essential Standards of Quality and Safety.<br />

92<br />

<strong>Annual</strong> Report and <strong>Annual</strong> Accounts 2011-12

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