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5 Boroughs Partnership NHS Foundation Trust Annual ... - Monitor

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144<br />

Knowsley Integrated Provider Services (KIPS) 2011-12<br />

EFFECTIVENESS<br />

Indicator Name Goal Year end position<br />

DNA Rate Improvement To reduce the DNA rate in specific services with high DNA<br />

EFFECTIVENESS<br />

TCS Health and Well-being<br />

Pathway – Brief Intervention<br />

Survey<br />

PATIENT EXPERIENCE<br />

To establish a baseline of the percentage of people who<br />

receive brief intervention from KIPS services<br />

Patient Survey - Stretch Targets To improve patient satisfaction<br />

EFFECTIVENESS<br />

High Impact Actions – Keeping<br />

Nourished<br />

144<br />

To monitor the percentage of DN who have received MUST<br />

training and to monitor the percentage of clients who need a<br />

MUST assessment who meet the eligibility criteria<br />

<strong>Annual</strong> Report and <strong>Annual</strong> Accounts 2011-12<br />

Achieved in eight of the 13 services –<br />

CQUIN partially met<br />

Indicator met in all quarters<br />

All services were reviewed twice during<br />

2011-12 with an average response rate<br />

of 50 per cent<br />

Indicator met in all quarters

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