Pandemic Influenza Plan - Questar III

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Section 13: Public Health Preparedness Informatics NYSDOH Healthcom Network there each bridge also supports and additional capacity for 12 IP connections at 384k. Contact and scheduling information for Conferences is provided in Appendix VI.A. External organizations wishing to connect to NYSDOH VC sessions must register for certification using the contact information in Appendix VI.A. The communications capacity established to support VC for LHDs is also outfitted equipment necessary to provide a noninternet-based method to access commerce should the internet be unavailable. B. Webinar. The Health Commerce supports a secure Webinar system, using the commerce login and encryption. Scheduling and contact information is provided in Appendix VI.A. It is licensed for 50 concurrent users. Use of the system requires Internet Explorer 5.0 and up with Java Virtual Machine (JVM) version 1.3 and higher. Users are advised to pretest their desktop using the ‘Set-Up’ tab on the webinar page. The webinar system may be found at: https://commerce.health.state.ny.us/picturetalk/login.jsp. C. Secure Discussion Forum (SDF). The SDF capacity, described previously, provides for mechanism for rapid, ad hoc, establishment of secure collaboration and discussion on any topic, avoiding the use of e-mail over the internet, which is not secure. Forums can be assigned to specific commerce users who may independently control access to their collaboration sessions. Users granted access to a discussion forum may post files and engage in text based discussions and commentary. A forum user may also choose to be notified by e-mail when ever a new item is added to their forum. Contact information on set up of SDF is available on request to hinweb@health.state.ny.us and via the HAN Coordinator (Appendix 13-A). VI. Availability and Disaster Recovery A. Problem Detection and Response. NYSDOH maintains a 24/7 on-call roster for technology infrastructure. The contact point for the roster is available per the contact information in Appendix VI.A. The roster provides first tier response for technical problems and health events such as HERDS activation. First tier has specific protocols for problem diagnosis, response and escalation/activation of 2 nd and 3 rd tier responses. Critical hosts (e.g., commerce and lotus notes servers and related network gear) are monitored by automated processes. Automated message alerts are sent to On-call and technology-related incident command roles on host failure or availability problem. Depending on severity, alerts are also sent to an independent monitoring and call down service which also manually initiates call down to appropriate 2 nd and 3 rd tier incident commands. Technology Infrastructure on-call roster is also copied on health alert notifications from hinweb@health.state.ny.us. B. Accessibility. 1. Commerce and Notes Access. The commerce system is accessible using IP/web protocol via multiple diverse pathways. Multiple Production Internet provider services are dual homed and available at alternate sites (primary at February 7, 2006 13-32
Section 13: Public Health Preparedness Informatics the ESP and DR at 800 North Pearl). Commerce is also accessible via the NYeNet interconnect as well as via direct ISDN dial-up. LHDs have acquired alternate (secondary) means of internet service and have the capacity to use the VC ISDN communications to access commerce. The communications capacity established to support VC for LHDs is also outfitted with multiplexor, router and switches to allow the VC ISDN communications as a mechanism for non-internet-based access to the commerce system. Each hospital’s capacity for potential alternate data communications with Commerce is reported and available for review through the HERDS Critical Asset survey. All NYSDOH Regional Offices have alternate communications capacity to (re) establish network connectivity to NYSDOH internal network communications to the DR site and commerce and Lotus notes. VPN access is also available to NYSDOH staff for remote access to the DR site. 2. Availability and Disaster Recovery. NYSDOH has a high availability and offsite Disaster Recovery infrastructure, disaster recovery plan. The Health Operations Center (HOC) site co-located with the DR site. February 7, 2006 13-33
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February206 Pandemic Plan NewYorkSt
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Introduction Pandemic influenza occ
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example, at this time, it is realis
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Acronyms (cont.) IND IHANS IRB ISHS
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Section 1: Command and Control I. O
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Section 1: Command and Control pers
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February 7, 2006 Appendix 1-A
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Appendix 1-B The Public Health Law
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Appendix 1-B communicable diseases
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Appendix 1-C Management Office or t
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Appendix 1-E Suspension of Public M
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Appendix 1-G A Guide to New York St
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Appendix 1-G health commissioner. P
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Appendix 1-G 8. State Institutions
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Appendix 1-G b. Governor May Invoke
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Appendix 1-G may direct, pursuant t
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Appendix 1-G c. Commissioner of Gen
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Appendix 1-G Designation of emergen
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Appendix 1-G physician’s assistan
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Appendix 1-H Summary of Public Offi
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Section 2: Surveillance and Laborat
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Appendix 2-A • Surveillance Crite
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Appendix 2-A • In New York City,
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NYSDOH Novel Influenza Case Report
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Appendix 2-C to health care provide
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Virus Detection History NYS Lab Num
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Section 3: Healthcare Planning and
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Section 4: Infection Control I. Ove
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Section 4: Infection Control I. Ove
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Section 4: Infection Control A. Bas
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Section 4: Infection Control Drople
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Section 4: Infection Control • Pe
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Section 4: Infection Control o Noti
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Section 4: Infection Control E. Coh
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Section 4: Infection Control If wid
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Section 4: Infection Control • En
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Section 4: Infection Control should
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Section 4: Infection Control Policy
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Section 4: Infection Control o Staf
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Section 4: Infection Control • De
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Section 4: Infection Control • Pr
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Section 4: Infection Control The ma
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Section 4: Infection Control • Up
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Section 4: Infection Control Health
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Appendix 4-A Soiled linen and laund
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Appendix 4-B Respiratory Hygiene/Co
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Section 5: Clinical Guidelines I. O
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Section 5: Clinical Guidelines incu
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Section 5: Clinical Guidelines 1) N
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Section 5: Clinical Guidelines infe
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Section 5: Clinical Guidelines Alth
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Section 5: Clinical Guidelines Infe
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Section 5: Clinical Guidelines •
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Appendix 5-B Clinical Evaluation of
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Appendix 5-C Special Situations and
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Appendix 5-D handling soiled laundr
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DRAFT Appendix 5-E Footnotes to App
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Appendix 5-F February 7, 2006 1
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Appendix 5-F 7. Guidance on the eva
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Appendix 5-H Source: U.S. Departmen
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February 7, 2006 2 Appendix 5-I
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Appendix 5-J Clinical Presentation
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Appendix 5-J diabetes mellitus), re
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Appendix 5-J resistant S. aureus (M
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Appendix 5-K eight patients—all o
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Appendix 5-L Guidelines for Managem
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Appendix 5-L testing should be perf
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Appendix 5-L February 7, 2006 5
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Section 6: Vaccine Procurement, Dis
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Appendix 6-A Vaccine Priority Group
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Appendix 6-B Mass Clinic Planning O
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Appendix 6-C Vaccine and Antiviral
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Appendix 6-C 1. Request Phase The r
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Appendix 6-C 3. Receipt and Sign-of
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Appendix 6-C • Work with local he
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Section 7: Antiviral Medication Pro
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Appendix 7-A Characteristics of Ant
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Appendix 7-B a The drug package ins
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Appendix 7-C 7 HCWs in emergency de
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Section 8: Travel-Related Disease C
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Appendix 8-A Home or Community-Base
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Appendix 8-B Contact Identification
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Appendix 8-B • Determine the time
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Appendix 8-C Administrative Data: S
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Appendix 8-D CONTACT DAILY TEMPERAT
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Appendix 8-F Definitions: Intervent
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Appendix 8-F facility. No specific
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Appendix 8-F • Resources Required
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Appendix 8-G Business Pandemic Infl
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Appendix 8-G 4. Allocate resources
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Appendix 8-H CDC guidelines suggest
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Appendix 8-H If I am not masked I
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Appendix 8-H NYSDOH Model Influenza
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Appendix 8-H I understand that if
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Section 9: Communications I. Overvi
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Section 9: Communications and commu
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Section 9: Communications web pages
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Section 9: Communications Local Hea
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Section 9: Communications backup to
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Section 9: Communications • In th
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Appendix 9-A Public Health Risk Com
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Appendix 9-C New York State Departm
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Appendix 9-C PRE-EVENT MESSAGE MAP:
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Appendix 9-C PROTECTIVE MESSAGE MAP
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Appendix 9-C TREATMENT MESSAGE MAP:
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Appendix 9-C BUSINESS CONTINUITY PR
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Section 10: Training and Education
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Appendix 10-A NYSDOH STAFF PRIVATE
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