Pandemic Influenza Plan - Questar III

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Appendix 13-B NYSDOH Notification System: Business Rules for Local Health Departments, Hospitals, NYSACHO, and other IHANS Partner Organizations The purpose of the NYSDOH Notification System is to provide Agencies with a capacity for exchanging routine and emergency communications with our partners in public health and healthcare preparedness and response, that is: is • Integrated and comprehensive • Accurate and immediate • In alignment with the grant requirements of CDC and work being done by other States and major cities across the nation. NYSDOH has a single, NYSDOH enterprise-wide notification system developed under the CDC Public Health Preparedness grant. The integrated notification system is a powerful application that will utilize contact information stored within the HIN/HPN/HAN communications directory to send critical health alerts and advisories to key individuals in roles or key office locations during emergency situations. NYSDOH will use this system to notify Local Health Departments (LHDs), hospitals, other healthcare providers and emergency response organizations of healthcare alerts, advisories and updating information. NYSDOH will always inform the LHDs which other provider organizations and emergency response organizations have also received a given notification. The notification system will also integrate with all NYSDOH applications such as HERDS that generate automated alerts to users. It also will provide a simple user interface to generate manual alerts. Overview: • Currently: The notification system permits different level of notification depending on the urgency of the message. For the most urgent alerts, the system will be programmed to attempt to contact these key individuals by multiple means defined in the Person’s Emergency Contact Information, with the intelligence to know if an answering machine, busy or no answer has been reached. The system has the ability to track the progress of a phone alert/advisory and record the number of positive contacts it has made during the course of the alert and provide a confirmation report for the sender. The system can generate both text and voice messages that may easily be created by the sender. Details of the incident will not be contained in the notification message. • Attachments to emails sent by NYSDOH users only (not available for faxes at this time) are allowed for Informational level messages only, for which the context is not considered highly secure or sensitive. • The system also has the capability of posting the notification messages on the HAN homepage. Postings may be made public or for targeted audience. Public postings are viewable by the entire Commerce system audience, whereas target audience postings are only viewable by the recipients of the notification. February 7, 2006 1
Appendix 13-B Notifications sent by LHDs (and in the future, hospitals, other healthcare providers and other emergency responders) may only be posted as targeted, i.e., they will only be visible on the HAN viewer of postings to the recipient audience they originally targeted for the emergency notification, i.e., they are private notifications. NYSDOH executive staff members at the regional and central offices are automatically notified of notifications sent by LHDs in order to review them in a timely way and take requisite action, e.g., notify the a larger segment of the public health, healthcare, or emergency responder communities. NYSDOH users are able to post a notification for “public” or targeted audience views, based on need. • A Commerce system user, or their HPN/HIN Coordinators may enter and prioritize that individual’s emergency and business hours contact information in the Communications Directory by using the Directory’s Person’s Update Tool. This priority contact information will be used in transmitting Alert, High Advisories or Drill level messages only. • The system has the ability to track the progress of a given alert/advisory notification as well as track and record the number of positive contacts made by the system during the course of the notification and provide a confirmation report for the sender. The system can generate text to speech, text and pre-recorded voice messages that may easily be created by the sender. Numeric pagers, emails and faxes are also available modes for sending notifications. • Where secure or sensitive information is concerned, the notification message simply will instruct the recipient to go to the HAN homepage for detailed information about the incident. NYSDOH will cover the costs of faxes and phone calls incurred when designated state or local health officials use of the notification system. Levels of Notification: NYSDOH will adapt CDC terminology and standard formats and vocabularies for notifications – (please note: User-prioritized emergency day and after hours contact information is used for alerts, high advisories, and drills.): 1. Alert – highest priority and urgency level of emergency notification; warrants immediate action or attention by the recipient. The Recipient’s Emergency Contact Information will be used in this type of notification. An acknowledgement of receipt by each of the intended recipients is required for phone mode of contact; and is tracked by the notification software. Multiple contact modes may, and should be utilized. HAN postings may be created, of either a public or private (only viewable by targeted audience) audience type, for this level of notification. 2. High Advisory – high priority does not warrant immediate action but recipients should be aware and may wish to take preparatory action. The Recipient’s Emergency Contact Information will be used in this type of alert notification. An acknowledgement of receipt by each of the intended recipients is required for phone mode of contact; and is tracked by the notification software. Multiple contact modes may, and should be utilized .HAN postings may be created, of February 7, 2006 2
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February206 Pandemic Plan NewYorkSt
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Introduction Pandemic influenza occ
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example, at this time, it is realis
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Acronyms (cont.) IND IHANS IRB ISHS
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Section 1: Command and Control I. O
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Section 1: Command and Control pers
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February 7, 2006 Appendix 1-A
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Appendix 1-B The Public Health Law
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Appendix 1-B communicable diseases
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Appendix 1-C Management Office or t
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Appendix 1-E Suspension of Public M
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Appendix 1-G A Guide to New York St
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Appendix 1-G health commissioner. P
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Appendix 1-G 8. State Institutions
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Appendix 1-G b. Governor May Invoke
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Appendix 1-G may direct, pursuant t
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Appendix 1-G c. Commissioner of Gen
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Appendix 1-G Designation of emergen
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Appendix 1-G physician’s assistan
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Appendix 1-H Summary of Public Offi
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Section 2: Surveillance and Laborat
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Appendix 2-A • Surveillance Crite
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Appendix 2-A • In New York City,
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NYSDOH Novel Influenza Case Report
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Appendix 2-C to health care provide
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Virus Detection History NYS Lab Num
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Section 3: Healthcare Planning and
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Section 4: Infection Control I. Ove
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Section 4: Infection Control I. Ove
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Section 4: Infection Control A. Bas
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Section 4: Infection Control Drople
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Section 4: Infection Control • Pe
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Section 4: Infection Control o Noti
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Section 4: Infection Control E. Coh
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Section 4: Infection Control If wid
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Section 4: Infection Control • En
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Section 4: Infection Control should
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Section 4: Infection Control Policy
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Section 4: Infection Control o Staf
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Section 4: Infection Control • De
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Section 4: Infection Control • Pr
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Section 4: Infection Control The ma
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Section 4: Infection Control • Up
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Section 4: Infection Control Health
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Appendix 4-A Soiled linen and laund
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Appendix 4-B Respiratory Hygiene/Co
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Section 5: Clinical Guidelines I. O
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Section 5: Clinical Guidelines incu
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Section 5: Clinical Guidelines 1) N
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Section 5: Clinical Guidelines infe
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Section 5: Clinical Guidelines Alth
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Section 5: Clinical Guidelines Infe
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Section 5: Clinical Guidelines •
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Appendix 5-B Clinical Evaluation of
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Appendix 5-C Special Situations and
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Appendix 5-D handling soiled laundr
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DRAFT Appendix 5-E Footnotes to App
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Appendix 5-F February 7, 2006 1
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Appendix 5-F 7. Guidance on the eva
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Appendix 5-H Source: U.S. Departmen
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February 7, 2006 2 Appendix 5-I
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Appendix 5-J Clinical Presentation
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Appendix 5-J diabetes mellitus), re
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Appendix 5-J resistant S. aureus (M
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Appendix 5-K eight patients—all o
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Appendix 5-L Guidelines for Managem
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Appendix 5-L testing should be perf
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Appendix 5-L February 7, 2006 5
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Section 6: Vaccine Procurement, Dis
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Appendix 6-A Vaccine Priority Group
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Appendix 6-B Mass Clinic Planning O
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Appendix 6-C Vaccine and Antiviral
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Appendix 6-C 1. Request Phase The r
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Appendix 6-C 3. Receipt and Sign-of
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Appendix 6-C • Work with local he
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Section 7: Antiviral Medication Pro
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Appendix 7-A Characteristics of Ant
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Appendix 7-B a The drug package ins
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Appendix 7-C 7 HCWs in emergency de
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Section 8: Travel-Related Disease C
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Appendix 8-A Home or Community-Base
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Appendix 8-B Contact Identification
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Appendix 8-B • Determine the time
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Appendix 8-C Administrative Data: S
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Appendix 8-D CONTACT DAILY TEMPERAT
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Appendix 8-F Definitions: Intervent
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Appendix 8-F facility. No specific
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Appendix 8-F • Resources Required
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Appendix 8-G Business Pandemic Infl
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Appendix 8-G 4. Allocate resources
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Appendix 8-H CDC guidelines suggest
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Appendix 8-H If I am not masked I
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Appendix 8-H NYSDOH Model Influenza
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Appendix 8-H I understand that if
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Section 9: Communications I. Overvi
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Section 9: Communications and commu
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Section 9: Communications web pages
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Section 9: Communications Local Hea
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Section 9: Communications • A JIC
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Section 9: Communications backup to
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Section 9: Communications • In th
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Appendix 9-A Public Health Risk Com
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Appendix 9-C New York State Departm
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Appendix 9-C PRE-EVENT MESSAGE MAP:
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Appendix 9-C PROTECTIVE MESSAGE MAP
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Appendix 9-C TREATMENT MESSAGE MAP:
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Appendix 9-C BUSINESS CONTINUITY PR
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Section 10: Training and Education
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Appendix 10-A NYSDOH STAFF PRIVATE
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FACILITY- BASED RNs FACILITY- BASED
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FACILITY- BASED RNs FACILITY- BASED
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Pandemic Influenza Plan - Questar III

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