Pandemic Influenza Plan - Questar III

Appendix 13-B
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either a public or private (only viewable by targeted audience) audience type, for
this level of notification.
3. Advisory – provides situational awareness and does not require immediate action.
The Recipient’s Business Contact Information will be used, such as office phone,
fax, email, but not pagers or cell phones. Recipients will receive phone
notification for advisories only during normal business hours and only to their
business phone; emails or faxes sent as part of an advisory may be accessed by
the Recipient at any time. HAN postings may be created, of either a public or
private (only viewable by targeted audience) audience type, for this level of
notification.
4. Update – provides updated information regarding an ongoing incident or
situation; not intended to require immediate action. If more immediate action is
necessary, a new alert, or high advisory level notification should be issued. This
notification type would only have access to publicly available office or contact
information. Only the organization issuing the notification will be allowed to send
an update to that notification. HAN postings may be created, of either a public or
private (only viewable by targeted audience) audience type, for this level of
notification.
5. Informational (available to NYSDOH users only) – provides timely information
for normal business. Informational level notifications will be sent to recipients
only during normal business hours and will be sent only by fax and email. HAN
viewer postings are not available for informational messages. A single document
may be attached to an email sent via an informational notification; however
attachments to fax are not available at this time.
Protocols for using the Notification System
Local Health Departments, Hospitals, NYSACHO, and other IHANS Partner
Organizations will be granted access to using the Emergency Notification System for
sending notifications in accord with the following conditions:
Statewide -- only to recipients at like organizations or facilities (i.e., of the same
organization type, LHD to LHD, hospital to hospital), or to the appropriate
program contacts in the NYSDOH (central and regional offices).
Jurisdictional -- to recipients may be at all other organizations or facilities types
that are within their geographic jurisdiction only, i.e., LHD may send a
notification only to hospitals that operate within their county’s jurisdiction.
Access to the Notification System for Sending Messages: Communications Directory
role based access to use the Notification System is available o nly to the roles of LHD
Public Health Director or Commissioner of Health, and Director, NYSDOH Regional
Offices. At NYSDOH central or regional offices and at local health departments, other
individuals may be designated as users, and granted access to the system; but this request
must be submitted using the online request for access form, or by request directly to the
application owner (Bob Burhans). Users have the authority to send alerts, advisories, and
updates as well as review confirmation reports and determine the recipient group. If
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