San Luis Obispo - Caltrans - State of California

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SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN 8.3 FRAMEWORK FOR COORDINATION The project team approach to the development of recommendations gives SLOCOG and the stakeholder agencies and organizations in San Luis Obispo County a framework for coordination. We believe that there is a myriad of opportunities to work with human and social service agencies and organizations to plan for and ultimately deploy newly developed coordinated plans projects to address the changing transportation needs in the region. Current FTA guidance suggests that specific project recommendations for the Program of Projects (POP) do not need to be included in coordinated plans at this juncture. Rather plans should offer a framework for evaluation and decision-making in the subsequent annual programming. In addition, we believe that viable coordination projects can only be developed by those with significant understanding of the details of the transportation environment. Therefore, our recommendations focus upon building the coordinated framework and strengthening ties between public transit and human and social service agencies and organizations. The wholly inclusive stakeholders’ involvement activities of this plan have resulted in many actions, strategies and recommendations that represent the next logical steps toward coordination. 8.3.1 Regional Mobility Management Functions and Roles The Mobility Manager, as articulated in the 2007 Federal Transit Administration Circulars (delineating the JARC, New Freedom and Section 5310 programs requirements), is central to the concept of coordination. As such, the implementation of mobility management initiatives is an eligible capital grant project, funded at the larger Federal share of 80 percent. Specifically, the circular language states: “Mobility management techniques may enhance transportation access for populations beyond those served by one agency or organization within a community….Mobility management is intended to build coordination among existing public transportation providers and other transportation service providers with the result of expanding the availability of service. Mobility management activities may include: (a) The promotion, enhancement, and facilitation of access to transportation services, including the integration and coordination of services for individuals with disabilities, older adults and low-income individuals; (b) Support for short-term management activities to plan and implement coordinated services; (c) The support of State and local coordination policy bodies and councils; (d) The operation of transportation brokerages to coordinated providers, funding agencies and customers; (e) The provision of coordination services, including employer-oriented Transportation Management Organizations’ and Human Service Organizations’ customer-oriented travel navigator systems and neighborhood 115 OCTOBER 2007
SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN travel coordination activities such as coordinating individualized travel training and trip planning activities for customers; (f) The development and operation of one-stop transportation traveler call centers to coordinate transportation information on all travel modes and to manage eligibility requirements and arrangements for customers among supporting programs; and (g) Operational planning for the acquisition of intelligent transportation technologies to help plan and operate coordinated systems… “ 17 The Mobility Manager concepts as described in the FTA Circulars are not new to California as they include many elements of the original AB 120 and SB 826 Social Service Transportation Improvement Act, which focused on the social services sector and led to the designation of Consolidated Transportation Services Agencies (CTSA) in various counties (including San Luis Obispo, See Chapter 5). The difference is that the Mobility Manager’s roles and responsibilities now encourage coordination between public transit and human and social services transportation and that the new Mobility Manager might be less directly involved in the day-today delivery or direct operation of the transportation services. The Mobility Manager construct for the San Luis Obispo region will to a large degree assume the persona of the responsible lead agency. In fact, organizationally mobility management can be accomplished in any number of ways which include, but are not limited to: Integration of a new functional unit or section within an existing agency/organization; or Creation of a new and separate organization for mobility management purposes. San Luis Obispo Region Mobility Manager Recommendations Given the size of the San Luis Obispo region and the rate of projected growth in the target populations over the next few years, the Regional Mobility Manager will play a major role in furthering coordination, ultimately assuming some or all the functions in the above circular. The Regional Mobility Manager will be guided by an advisory body made of representatives from the public transit and human and social service sectors. Should the role of Regional Mobility Manager be assumed by an existing agency or organization, governance for this new function would logically reside with this agency or organization. Conceptually, the Regional Mobility Manager will initially work to develop an agreed upon “agenda” of actions needed to further coordination in the region. The Regional Mobility Manager would also serve as the catalyst and guiding force in the implementation of coordinated transportation plans, projects and programs. As coordination efforts between public transit and human and social service agencies and organizations are implemented throughout the San Luis Obispo region, it is envisioned that the Regional Mobility Manager will become the central mechanism for implementing coordinated activities. It will be important that this entity remains flexible and innovative in its approaches to 17 FTA Circular 9045.1 New Freedom Program Guidance and Application Instructions, May 1, 2007, p. III-10 to III-11. 116 OCTOBER 2007
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San Luis Obispo - Caltrans - State of California

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