San Luis Obispo - Caltrans - State of California
San Luis Obispo - Caltrans - State of California
San Luis Obispo - Caltrans - State of California
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SAN LUIS OBISPO REGION<br />
COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN<br />
• Transit services information numbers are quickly confusing. Ride-On is confusing to<br />
seniors, to know which ones <strong>of</strong> their services to use.<br />
• Para transit vans can be +rough; balance is difficult and an issue; uncertainty about<br />
where the van will go, particularly when it is a shared-ride and the consumer is traveling<br />
around longer than he or she can tolerate. Long ride times very hard on frail elderly.<br />
• Rideshare is a good resource but needs to emphasize non-commute transportation<br />
resources. Needs special emphasis on senior information.<br />
Resources<br />
• Currently Community Health Center provides transportation with 48 hour advance<br />
reservation. Free to north <strong>San</strong>ta Barbara County, up to <strong>San</strong> Miguel.<br />
• Ride-On is available on limited days (Tuesdays and Thursdays-since expanded to a third<br />
day on Saturdays) but that is $2 one-way, $4 round trip; difficult for some fixed-income<br />
seniors to afford.<br />
• RSVP is one resource for volunteers.<br />
Project Possibilities<br />
• Need one information number with a person-assisted response to provide seniors with<br />
current information about transit resources and how to use them. (Currently available<br />
from Regional Rideshare at <strong>of</strong>fice hours)<br />
• Coordination <strong>of</strong> 511/ 211 customer information lines (start up <strong>of</strong> new project partly<br />
funded by JARC)<br />
• Need broad dissemination <strong>of</strong> information.<br />
• Door-to-door and door-through-door pilot programs; lack <strong>of</strong> consistency in operating<br />
rules among current Dial-a-Ride providers.<br />
• Volunteer-based program involving the Cal Poly Faculty Association.<br />
• Pilot focused on younger seniors to get them to ride BEFORE they have few<br />
alternatives; peer training opportunities to encourage senior riders.<br />
• Driver training focused on sensitivity to special needs <strong>of</strong> the 75 and older seniors, most<br />
frail seniors who can’t climb the step risers.<br />
• Rideshare and senior-focused project regarding information. “Senior Connection” AAA.<br />
Needs to communicate, catchy, alternative to my car.<br />
• Distribution <strong>of</strong> transit information through the water bills. Continuing distribution <strong>of</strong><br />
information as seniors don’t want to think about alternative transportation until they really<br />
must<br />
• Make an environmentally friendly project, to show connection to environment by using<br />
transit.<br />
Prioritization/ Implementation Issues<br />
Need to identify measures for success and methods <strong>of</strong> implementing/ evaluating. We want to<br />
have successes but there needs to be room for failure so that other strategies may be<br />
introduced and tried if one effort is less-than-successful. Flexibility in programming is needed<br />
so that new innovations can be considered.<br />
173<br />
OCTOBER 2007
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