San Luis Obispo - Caltrans - State of California

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GOAL 3.0: INFORMATION PORTALS 3.1 Integrate and promote existing information strategies, including 211, 511 and web-based tools to get specialized transportation information to consumers. 3.2 Develop information portal tools for wide distribution. SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN 3.1.1 Continue to integrate the multiplicity of information resources available, through SLOCOG’s existing 511 transit project, focusing particularly on the information needs of the target populations and their caseworkers. 3.1.2 Test information applications through regional, systems-level and agency-level pilot projects to promote the use of existing transit for the target populations. 3.2.1. Create information tools oriented to direct human service agency staff that help them access specialized transportation services on behalf of their consumers. 3.2.2 Improve methods of information distribution by working through the SSTAC 18 and other advisory committees of SLOCOG and the transit operators. 3.2.3 Ensure that the Regional Mobility Manager’s information tools are maintained and kept current with service changes, establishing standardized mechanisms for the public operators to advise the Mobility Manager(s) of anticipated service changes. 3.2.4 Invite through the Calls for Projects strategies that establish, promote, enhance and extend transit and specialized transit information portals. 3.3 Promote information opportunities for human services agency line staff and direct service workers 3.3.1 Develop and promote transit introduction modules to provide periodic training to agency level staff on transportation options across the San Luis Obispo region, potentially including connections with neighboring counties. 3.3.2 Hold periodic transit workshops, distributed geographically across the county to bring human services agency personnel current with available transportation resources and information tools. 18 Social Services Transportation Advisory Council, an advocacy body to SLOCOG per state Transportation Development Act mandate. 125 OCTOBER 2007
SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN 8.6 SEQUENCING AND PRIORITIZATION OF RECOMMENDATIONS This plan proposes the enhancement and improvement of the existing network of transportation services through coordination -- specifically for seniors, persons with disabilities and persons of low income. A coordination vision is proposed of improved mobility for the target populations. To accomplish this vision, several dozen implementing actions and strategies have been detailed in Table 8-2, with the expectation that there will be incremental implementation and refinement of actions and strategies over the next few years. The strategies outlined in the table should be viewed as guidance for public transit and human and social service agencies, as actual projects developed by stakeholders will be based upon their specific needs, resources and ability and willingness to work to establish coordination relationships with others. Phases of activity are recommended, as follows. 8.6.1 Phase I – Establishing Coordination Infrastructure (Goal 1) San Luis Obispo Region Regional Mobility Manager The establishment and implementation of the Regional Mobility Manager (RMM) function in the San Luis Obispo Region is the fundamental recommendation of the coordinated plan. It is recommended that a Regional Mobility Manager, including the advisory body discussed in the detail following be put into place within one to two years. As discussed previously, RMM roles and responsibilities can either be designated to an existing agency/organization, or a newly created entity can be formed. The RMM should serve to further the goals outlined in the plan, and focus on efforts to establish relationships between public transit and human and social service agencies, including technical assistance and cooperation for developing coordinated transportation plans, programs and projects. This essentially means that the RMM guided by an advisory body comprised of representatives from the public transit and human and social service sectors should initially serve as the clearinghouse for developing information and technical resources that can enhance accessibility to and information about both public transit and human and social service agencies and organizations based on transportation services available within the region as a whole. As coordination efforts evolve, the role of the RMM can conceivably be expanded to broker services and/or directly provide services. In order to ensure that the RMM will remain committed to a proactive coordination agenda, it is recommended that the advisory body of public transit and human and social service agencies and organizations include only those willing and interested in working together. The advisory body should focus on meeting pre-determined objectives aimed at specialized transportation needs in the San Luis Obispo Region. Therefore, those electing to participate in the RMM advisory group would conceivably: Represent organizations, agencies and entities with an interest in addressing the issues relative to the target populations’ transportation needs; Have the consent and support of executive management within their own organization/agency to regularly and actively participate on the advisory body; 126 OCTOBER 2007
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San Luis Obispo - Caltrans - State of California

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